Total complaints
2
Filed since Sinc
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows whom were involved in the situation's complaint history from CFPB public records. 2 consumers have filed complaints since Sinc. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Sinc
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How whom were involved in the situation's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was immediately in touch with XXXX XXXX | 2 |
| State | Complaints |
|---|---|
| whom understand the situation intimately | 2 |
| Issue | Complaints |
|---|---|
| compassionate and understanding about the mistake that was made. He agreed this was a mistake and he attempted to work internally on having it corrected. He escalated it to his supervisors who also agreed this was a mistake and attempted to help have this corrected. We have this communication in email where they are asking the credit reporting team to have this corrected/reversed due to an error. Both XXXX XXXX and his department have been incredibly communicative and helpful in trying to right this wrong. They should be commended on their customer service. Unfortunately | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
whom were involved in the situation has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Sinc, and the most recent logged activity is Since this, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, whom were involved in the situation reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was immediately in touch with XXXX XXXX", and the single most common underlying issue is "compassionate and understanding about the mistake that was made. He agreed this was a mistake and he attempted to work internally on having it corrected. He escalated it to his supervisors who also agreed this was a mistake and attempted to help have this corrected. We have this communication in email where they are asking the credit reporting team to have this corrected/reversed due to an error. Both XXXX XXXX and his department have been incredibly communicative and helpful in trying to right this wrong. They should be commended on their customer service. Unfortunately".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating whom were involved in the situation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
whom were involved in the situation has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
whom were involved in the situation has a 0% timely response rate to CFPB complaints.
The most common issue reported against whom were involved in the situation is "compassionate and understanding about the mistake that was made. He agreed this was a mistake and he attempted to work internally on having it corrected. He escalated it to his supervisors who also agreed this was a mistake and attempted to help have this corrected. We have this communication in email where they are asking the credit reporting team to have this corrected/reversed due to an error. Both XXXX XXXX and his department have been incredibly communicative and helpful in trying to right this wrong. They should be commended on their customer service. Unfortunately" in the "I was immediately in touch with XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.