Total complaints
1
Filed since I fi
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows who routed me to a manager's complaint history from CFPB public records. 1 consumers have filed complaints since I fi. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I fi
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How who routed me to a manager's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| was advised to rid the old debit card so that charges would cease. The money was refunded to my account via reversal on the following dates : XXXX - {$130.00} XXXX - {$10.00} XXXX - {$34.00} XXXX - {$130.00} XXXX - {$130.00} XXXX - XXXX @ {$34.00} The funds were then removed on the following dates : XX/XX/XXXX {$130.00} XX/XX/XXXX {$130.00} XX/XX/XXXX XXXX @ {$10.00} From the above withdrawals | 1 |
| State | Complaints |
|---|---|
| and I was told that funds were reversed because I did not respond to 4 questions. I informed the manager that no one ever asked the questions of which he provided examples. The remainder of the conversation extended to me being told I have reached the maximum amount of appeals on the claim. I have asked to whom the bank spoke | 1 |
| Issue | Complaints |
|---|---|
| I feel that this claim has been prolonged due to unfair treatment and discriminatory disadvantages. I have had several conversations with representatives regarding my claim | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
who routed me to a manager has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I fi, and the most recent logged activity is I filed a , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, who routed me to a manager reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "was advised to rid the old debit card so that charges would cease. The money was refunded to my account via reversal on the following dates : XXXX - {$130.00} XXXX - {$10.00} XXXX - {$34.00} XXXX - {$130.00} XXXX - {$130.00} XXXX - XXXX @ {$34.00} The funds were then removed on the following dates : XX/XX/XXXX {$130.00} XX/XX/XXXX {$130.00} XX/XX/XXXX XXXX @ {$10.00} From the above withdrawals", and the single most common underlying issue is "I feel that this claim has been prolonged due to unfair treatment and discriminatory disadvantages. I have had several conversations with representatives regarding my claim".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating who routed me to a manager: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
who routed me to a manager has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
who routed me to a manager has a 0% timely response rate to CFPB complaints.
The most common issue reported against who routed me to a manager is "I feel that this claim has been prolonged due to unfair treatment and discriminatory disadvantages. I have had several conversations with representatives regarding my claim" in the "was advised to rid the old debit card so that charges would cease. The money was refunded to my account via reversal on the following dates : XXXX - {$130.00} XXXX - {$10.00} XXXX - {$34.00} XXXX - {$130.00} XXXX - {$130.00} XXXX - XXXX @ {$34.00} The funds were then removed on the following dates : XX/XX/XXXX {$130.00} XX/XX/XXXX {$130.00} XX/XX/XXXX XXXX @ {$10.00} From the above withdrawals" product category.
Read our methodology — how this data is sourced, computed, and verified.