Total complaints
1
Filed since XX/X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows who proceeded to laugh at me. She said there was nothing she could do. I pleaded for her to just hear me out and that none of this was making sense. She proceeded to talk over me and eventually hung up on me. 7. XXXX Employee ID # XXXX XXXX XXXX ( 1 hour 1 2 m inute call ) Was very helpful's complaint history from CFPB public records. 1 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XX/X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How who proceeded to laugh at me. She said there was nothing she could do. I pleaded for her to just hear me out and that none of this was making sense. She proceeded to talk over me and eventually hung up on me. 7. XXXX Employee ID # XXXX XXXX XXXX ( 1 hour 1 2 m inute call ) Was very helpful's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but she would reprocess my monthly calculation ( which by the way would take an additional billing cycle ) so that I would get the monthly payment of {$180.00}. I explained to her that I could not wait another billing cycle being that I was having such a hard time making ends meet | 1 |
| State | Complaints |
|---|---|
| listened to my concerns | 1 |
| Issue | Complaints |
|---|---|
| which I immediately denied and requested to speak to a supervisor. After a very long wait I was told that she could not get t he Supervisor XXXX Employee ID # XXXX . However | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
who proceeded to laugh at me. She said there was nothing she could do. I pleaded for her to just hear me out and that none of this was making sense. She proceeded to talk over me and eventually hung up on me. 7. XXXX Employee ID # XXXX XXXX XXXX ( 1 hour 1 2 m inute call ) Was very helpful has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, who proceeded to laugh at me. She said there was nothing she could do. I pleaded for her to just hear me out and that none of this was making sense. She proceeded to talk over me and eventually hung up on me. 7. XXXX Employee ID # XXXX XXXX XXXX ( 1 hour 1 2 m inute call ) Was very helpful reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but she would reprocess my monthly calculation ( which by the way would take an additional billing cycle ) so that I would get the monthly payment of {$180.00}. I explained to her that I could not wait another billing cycle being that I was having such a hard time making ends meet", and the single most common underlying issue is "which I immediately denied and requested to speak to a supervisor. After a very long wait I was told that she could not get t he Supervisor XXXX Employee ID # XXXX . However".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating who proceeded to laugh at me. She said there was nothing she could do. I pleaded for her to just hear me out and that none of this was making sense. She proceeded to talk over me and eventually hung up on me. 7. XXXX Employee ID # XXXX XXXX XXXX ( 1 hour 1 2 m inute call ) Was very helpful: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
who proceeded to laugh at me. She said there was nothing she could do. I pleaded for her to just hear me out and that none of this was making sense. She proceeded to talk over me and eventually hung up on me. 7. XXXX Employee ID # XXXX XXXX XXXX ( 1 hour 1 2 m inute call ) Was very helpful has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
who proceeded to laugh at me. She said there was nothing she could do. I pleaded for her to just hear me out and that none of this was making sense. She proceeded to talk over me and eventually hung up on me. 7. XXXX Employee ID # XXXX XXXX XXXX ( 1 hour 1 2 m inute call ) Was very helpful has a 0% timely response rate to CFPB complaints.
The most common issue reported against who proceeded to laugh at me. She said there was nothing she could do. I pleaded for her to just hear me out and that none of this was making sense. She proceeded to talk over me and eventually hung up on me. 7. XXXX Employee ID # XXXX XXXX XXXX ( 1 hour 1 2 m inute call ) Was very helpful is "which I immediately denied and requested to speak to a supervisor. After a very long wait I was told that she could not get t he Supervisor XXXX Employee ID # XXXX . However" in the "but she would reprocess my monthly calculation ( which by the way would take an additional billing cycle ) so that I would get the monthly payment of {$180.00}. I explained to her that I could not wait another billing cycle being that I was having such a hard time making ends meet" product category.
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