Total complaints
2
Filed since On X
2026 data Public-data reference. official source
who directed me to their fraud division and hung up
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows who directed me to their fraud division and hung up's complaint history from CFPB public records. 2 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
who directed me to their fraud division and hung up complaint mix by product
- I went 2 100.0% – 0% relief
How who directed me to their fraud division and hung up's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I went to XXXX XXXX to get advice on what to do or see if they could help. The teller told me to run my credit report on XXXX and contact the credit bureau Equifax. I spoke to a representative | 2 |
Top States
| State | Complaints |
|---|---|
| knowing full well their fraud division had closed 20 minutes prior at XXXX EST. | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| but saw the hard inquiry on my report. They told me to call and dispute the issue with XXXX XXXX. I called XXXX XXXX who told me they had kept no record or reference to this inquiry | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About who directed me to their fraud division and hung up
who directed me to their fraud division and hung up has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/y, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, who directed me to their fraud division and hung up reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I went to XXXX XXXX to get advice on what to do or see if they could help. The teller told me to run my credit report on XXXX and contact the credit bureau Equifax. I spoke to a representative", and the single most common underlying issue is "but saw the hard inquiry on my report. They told me to call and dispute the issue with XXXX XXXX. I called XXXX XXXX who told me they had kept no record or reference to this inquiry".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating who directed me to their fraud division and hung up: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does who directed me to their fraud division and hung up have?
who directed me to their fraud division and hung up has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does who directed me to their fraud division and hung up respond to complaints on time?
who directed me to their fraud division and hung up has a 0% timely response rate to CFPB complaints.
What is the most common complaint about who directed me to their fraud division and hung up?
The most common issue reported against who directed me to their fraud division and hung up is "but saw the hard inquiry on my report. They told me to call and dispute the issue with XXXX XXXX. I called XXXX XXXX who told me they had kept no record or reference to this inquiry" in the "I went to XXXX XXXX to get advice on what to do or see if they could help. The teller told me to run my credit report on XXXX and contact the credit bureau Equifax. I spoke to a representative" product category.
Read our methodology — how this data is sourced, computed, and verified.
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