Total complaints
1
Filed since On s
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows while the account in question has been in dispute for a billing error's complaint history from CFPB public records. 1 consumers have filed complaints since On s. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On s
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How while the account in question has been in dispute for a billing error's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| as well as by USPS Certified Mail with included Certificate of Mailing form XXXX on XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| U.S. Bank National Association had reported my personal information to the credit reporting agencies without my expressed written consent. 15 U.S.C. 1681b ( 2 ) states : In accordance with the written instructions of the consumer to whom it relates. '' I | 1 |
| Issue | Complaints |
|---|---|
| the following rules apply : ( 1 ) Consumer 's right to withhold disputed amount ; collection action prohibited. The consumer need not pay ( and the creditor may not try to collect ) any portion of any required payment that the consumer believes is related to the disputed amount ( including related finance or other charges ). If the cardholder has enrolled in an automatic payment plan offered by the card issuer and has agreed to pay the credit card indebtedness by periodic deductions from the cardholder 's deposit account | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
while the account in question has been in dispute for a billing error has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On s, and the most recent logged activity is On several, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, while the account in question has been in dispute for a billing error reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "as well as by USPS Certified Mail with included Certificate of Mailing form XXXX on XX/XX/XXXX", and the single most common underlying issue is "the following rules apply : ( 1 ) Consumer 's right to withhold disputed amount ; collection action prohibited. The consumer need not pay ( and the creditor may not try to collect ) any portion of any required payment that the consumer believes is related to the disputed amount ( including related finance or other charges ). If the cardholder has enrolled in an automatic payment plan offered by the card issuer and has agreed to pay the credit card indebtedness by periodic deductions from the cardholder 's deposit account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating while the account in question has been in dispute for a billing error: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
while the account in question has been in dispute for a billing error has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
while the account in question has been in dispute for a billing error has a 0% timely response rate to CFPB complaints.
The most common issue reported against while the account in question has been in dispute for a billing error is "the following rules apply : ( 1 ) Consumer 's right to withhold disputed amount ; collection action prohibited. The consumer need not pay ( and the creditor may not try to collect ) any portion of any required payment that the consumer believes is related to the disputed amount ( including related finance or other charges ). If the cardholder has enrolled in an automatic payment plan offered by the card issuer and has agreed to pay the credit card indebtedness by periodic deductions from the cardholder 's deposit account" in the "as well as by USPS Certified Mail with included Certificate of Mailing form XXXX on XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.