Total complaints
1
Filed since Firs
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows while reviewing all 342+ pages of emails's complaint history from CFPB public records. 1 consumers have filed complaints since Firs. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Firs
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How while reviewing all 342+ pages of emails's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| not to mention the unethical and illegal tactics and actions of XXXX/Core Mortgages | 1 |
| State | Complaints |
|---|---|
| it is evident that XXXX XXXX knew the potential repercussions of his actions based on his continual timely insulation of himself from the proceedings underway via quips of if you are not comfortable I suggest you go elsewhere '' as a response to an official document request or an explanation of math problems errors in his emails. He knew very well that the level of investment that he had pushed us into at the date of that statement was so immense and the carrot of XXXX interest rate he kept dangling in front of us was great that it would mean that we were too committed to walk away. This is the response of a highly skilled manipulator to questioning. | 1 |
| Issue | Complaints |
|---|---|
| and a refund of the entire rate lock extension fee. They put us through two ( 2 ) months of XXXX and if it was not for my wife 's exceptionally detail oriented analysis as gained by a XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
while reviewing all 342+ pages of emails has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Firs, and the most recent logged activity is First and , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, while reviewing all 342+ pages of emails reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "not to mention the unethical and illegal tactics and actions of XXXX/Core Mortgages", and the single most common underlying issue is "and a refund of the entire rate lock extension fee. They put us through two ( 2 ) months of XXXX and if it was not for my wife 's exceptionally detail oriented analysis as gained by a XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating while reviewing all 342+ pages of emails: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
while reviewing all 342+ pages of emails has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
while reviewing all 342+ pages of emails has a 0% timely response rate to CFPB complaints.
The most common issue reported against while reviewing all 342+ pages of emails is "and a refund of the entire rate lock extension fee. They put us through two ( 2 ) months of XXXX and if it was not for my wife 's exceptionally detail oriented analysis as gained by a XXXX XXXX" in the "not to mention the unethical and illegal tactics and actions of XXXX/Core Mortgages" product category.
Read our methodology — how this data is sourced, computed, and verified.