Total complaints
1
Filed since On X
2026 data Public-data reference. official source
while purchasing a new vehicle
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows while purchasing a new vehicle's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
while purchasing a new vehicle complaint mix by product
- I paid 1 100.0% – 0% relief
How while purchasing a new vehicle's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I paid off each balance in full and closed both accounts. I provided this payment over the phone directly to a JPMCB employee to avoid any misunderstanding through an online transaction. The JPMCB employee I spoke with confirmed during the call that each card was closed and paid off | 1 |
Top States
| State | Complaints |
|---|---|
| I was informed about new delinquencies related to these accounts and associated late charges and fees. I initiated multiple phone conversations with JPMCB to relay the history and provide documentation of payment and account closure. JPMCB reversed the post-account-closure charges and fees | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| each monthly statement following also included a statement | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About while purchasing a new vehicle
while purchasing a new vehicle has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, while purchasing a new vehicle reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I paid off each balance in full and closed both accounts. I provided this payment over the phone directly to a JPMCB employee to avoid any misunderstanding through an online transaction. The JPMCB employee I spoke with confirmed during the call that each card was closed and paid off", and the single most common underlying issue is "each monthly statement following also included a statement".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating while purchasing a new vehicle: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does while purchasing a new vehicle have?
while purchasing a new vehicle has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does while purchasing a new vehicle respond to complaints on time?
while purchasing a new vehicle has a 0% timely response rate to CFPB complaints.
What is the most common complaint about while purchasing a new vehicle?
The most common issue reported against while purchasing a new vehicle is "each monthly statement following also included a statement" in the "I paid off each balance in full and closed both accounts. I provided this payment over the phone directly to a JPMCB employee to avoid any misunderstanding through an online transaction. The JPMCB employee I spoke with confirmed during the call that each card was closed and paid off" product category.
Read our methodology — how this data is sourced, computed, and verified.
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