Total complaints
1
Filed since To w
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows while on the phone talking with XXXX a Representative from XXXX XXXX XXXX ( XXXX ) called me so we were able to bridge her in's complaint history from CFPB public records. 1 consumers have filed complaints since To w. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since To w
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How while on the phone talking with XXXX a Representative from XXXX XXXX XXXX ( XXXX ) called me so we were able to bridge her in's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| On XXXX we called Chase Bank ( Bankruptcy Dept. who handles all Washington Mutual Bank accounts ) XXXX and spoke to Chase Bank Representative XXXX | 1 |
| State | Complaints |
|---|---|
| who basically verified they sent us our Satisfaction letter | 1 |
| Issue | Complaints |
|---|---|
| as of XX/XX/XXXX and that Chase Bank sent this information to us on XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
while on the phone talking with XXXX a Representative from XXXX XXXX XXXX ( XXXX ) called me so we were able to bridge her in has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to To w, and the most recent logged activity is To whom it, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, while on the phone talking with XXXX a Representative from XXXX XXXX XXXX ( XXXX ) called me so we were able to bridge her in reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "On XXXX we called Chase Bank ( Bankruptcy Dept. who handles all Washington Mutual Bank accounts ) XXXX and spoke to Chase Bank Representative XXXX", and the single most common underlying issue is "as of XX/XX/XXXX and that Chase Bank sent this information to us on XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating while on the phone talking with XXXX a Representative from XXXX XXXX XXXX ( XXXX ) called me so we were able to bridge her in: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
while on the phone talking with XXXX a Representative from XXXX XXXX XXXX ( XXXX ) called me so we were able to bridge her in has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
while on the phone talking with XXXX a Representative from XXXX XXXX XXXX ( XXXX ) called me so we were able to bridge her in has a 0% timely response rate to CFPB complaints.
The most common issue reported against while on the phone talking with XXXX a Representative from XXXX XXXX XXXX ( XXXX ) called me so we were able to bridge her in is "as of XX/XX/XXXX and that Chase Bank sent this information to us on XX/XX/XXXX" in the "On XXXX we called Chase Bank ( Bankruptcy Dept. who handles all Washington Mutual Bank accounts ) XXXX and spoke to Chase Bank Representative XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.