Total complaints
1
Filed since Mohe
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows while Mohela continued to mislead me's complaint history from CFPB public records. 1 consumers have filed complaints since Mohe. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Mohe
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How while Mohela continued to mislead me's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they automatically put me on the 10 year standard repayment plan. I mentioned to them about the Processing interest free forbearance due to my save plan application being pending and they misled me by telling me my only option was admin forbearance '' with interest accruing and that I would have to call every two months to request and process it. So from XXXX to XXXX I had to continue calling every two months until one day | 1 |
| State | Complaints |
|---|---|
| and continues to mismanage my loans. Mohela has been sued for these call deflecting tactics | 1 |
| Issue | Complaints |
|---|---|
| my loans are now in Interest Free forbearance on XX/XX/year>. However | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
while Mohela continued to mislead me has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Mohe, and the most recent logged activity is Mohela on , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, while Mohela continued to mislead me reports a 0% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they automatically put me on the 10 year standard repayment plan. I mentioned to them about the Processing interest free forbearance due to my save plan application being pending and they misled me by telling me my only option was admin forbearance '' with interest accruing and that I would have to call every two months to request and process it. So from XXXX to XXXX I had to continue calling every two months until one day", and the single most common underlying issue is "my loans are now in Interest Free forbearance on XX/XX/year>. However".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating while Mohela continued to mislead me: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
while Mohela continued to mislead me has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
while Mohela continued to mislead me has a 0% timely response rate to CFPB complaints.
The most common issue reported against while Mohela continued to mislead me is "my loans are now in Interest Free forbearance on XX/XX/year>. However" in the "they automatically put me on the 10 year standard repayment plan. I mentioned to them about the Processing interest free forbearance due to my save plan application being pending and they misled me by telling me my only option was admin forbearance '' with interest accruing and that I would have to call every two months to request and process it. So from XXXX to XXXX I had to continue calling every two months until one day" product category.
Read our methodology — how this data is sourced, computed, and verified.