Total complaints
1
Filed since I fi
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows while being regularly offered upgrades to Equifax Complete Premier. Why would I upgrade when the base product won't even work's complaint history from CFPB public records. 1 consumers have filed complaints since I fi. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I fi
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How while being regularly offered upgrades to Equifax Complete Premier. Why would I upgrade when the base product won't even work's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| after I physically mailed them all of my updated identity documentation ( legal name change via courts | 1 |
| State | Complaints |
|---|---|
| and customer service won't even respond? Over the phone | 1 |
| Issue | Complaints |
|---|---|
| and I do not have access to my information online because of an error that the website claims can be fixed by calling their support line | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
while being regularly offered upgrades to Equifax Complete Premier. Why would I upgrade when the base product won't even work has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I fi, and the most recent logged activity is I first co, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, while being regularly offered upgrades to Equifax Complete Premier. Why would I upgrade when the base product won't even work reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "after I physically mailed them all of my updated identity documentation ( legal name change via courts", and the single most common underlying issue is "and I do not have access to my information online because of an error that the website claims can be fixed by calling their support line".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating while being regularly offered upgrades to Equifax Complete Premier. Why would I upgrade when the base product won't even work: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
while being regularly offered upgrades to Equifax Complete Premier. Why would I upgrade when the base product won't even work has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
while being regularly offered upgrades to Equifax Complete Premier. Why would I upgrade when the base product won't even work has a 0% timely response rate to CFPB complaints.
The most common issue reported against while being regularly offered upgrades to Equifax Complete Premier. Why would I upgrade when the base product won't even work is "and I do not have access to my information online because of an error that the website claims can be fixed by calling their support line" in the "after I physically mailed them all of my updated identity documentation ( legal name change via courts" product category.
Read our methodology — how this data is sourced, computed, and verified.