Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows while at the same time involving a collection agency.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BC SERVICES's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How while at the same time involving a collection agency.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BC SERVICES's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but eventually agreed to send me an itemized bill statement. The fact that XXXX sent me a bill without specifying any details and at the same time sent the debt to collection agency reflects the fraudulent behavior that the company has been involved in for many years. This company is well known for its dishonest behavior in the past and they keep lying that they sent me bills | 1 |
| State | Complaints |
|---|---|
| INC.,CA,95687,Servicemember,Consent provided,Web,2025-11-19,Closed with explanation,Yes,N/A,17089421 | 1 |
| Issue | Complaints |
|---|---|
| they claimed that I could use their web-based patient portal to see my bills | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
while at the same time involving a collection agency.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BC SERVICES has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The XXXX c, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, while at the same time involving a collection agency.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BC SERVICES reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but eventually agreed to send me an itemized bill statement. The fact that XXXX sent me a bill without specifying any details and at the same time sent the debt to collection agency reflects the fraudulent behavior that the company has been involved in for many years. This company is well known for its dishonest behavior in the past and they keep lying that they sent me bills", and the single most common underlying issue is "they claimed that I could use their web-based patient portal to see my bills".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating while at the same time involving a collection agency.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BC SERVICES: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
while at the same time involving a collection agency.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BC SERVICES has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
while at the same time involving a collection agency.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BC SERVICES has a 0% timely response rate to CFPB complaints.
The most common issue reported against while at the same time involving a collection agency.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BC SERVICES is "they claimed that I could use their web-based patient portal to see my bills" in the "but eventually agreed to send me an itemized bill statement. The fact that XXXX sent me a bill without specifying any details and at the same time sent the debt to collection agency reflects the fraudulent behavior that the company has been involved in for many years. This company is well known for its dishonest behavior in the past and they keep lying that they sent me bills" product category.
Read our methodology — how this data is sourced, computed, and verified.