Total complaints
4
Filed since It w
4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
4 consumer complaints filed with the CFPB
This profile shows which we appreciated's complaint history from CFPB public records. 4 consumers have filed complaints since It w. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
4
Filed since It w
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How which we appreciated's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but I immediately ( XXXX XXXX ) called XXXX and talked to two people who spoke poor English | 1 |
| but I immediately ( XXXX p.m. ) called XXXX and talked to XXXX people who spoke poor XXXX | 1 |
| but I immediately ( XXXX XXXX ) called XXXX and talked to two people who spoke poor English | 1 |
| but I immediately ( XXXX XXXX ) called Chase and talked to XXXX people who spoke poor XXXX | 1 |
| State | Complaints |
|---|---|
| but we did not realize at the time how this had HURT OUR CREDIT SCORE. I paid him over the phone | 4 |
| Issue | Complaints |
|---|---|
| and then finally getting to a supervisor named XXXX XXXX | 4 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
which we appreciated has accumulated 4 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to It w, and the most recent logged activity is It was ver, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which we appreciated reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but I immediately ( XXXX XXXX ) called XXXX and talked to two people who spoke poor English", and the single most common underlying issue is "and then finally getting to a supervisor named XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which we appreciated: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
which we appreciated has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.
which we appreciated has a 0% timely response rate to CFPB complaints.
The most common issue reported against which we appreciated is "and then finally getting to a supervisor named XXXX XXXX" in the "but I immediately ( XXXX XXXX ) called XXXX and talked to two people who spoke poor English" product category.
Read our methodology — how this data is sourced, computed, and verified.