Total complaints
1
Filed since Acco
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows which was why the bill was never received. XXXX removed the late charge from my account and informed me that I would need to go directly to the bureau for the removal of the late flag notification for the month of XX/XX/XXXX. He told me to give a reference number of XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Acco. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Acco
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How which was why the bill was never received. XXXX removed the late charge from my account and informed me that I would need to go directly to the bureau for the removal of the late flag notification for the month of XX/XX/XXXX. He told me to give a reference number of XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was reviewing my credit report and I noticed Kohls had flagged me as a 30 day late payment notification on my credit report for the month of XXXX. I immediately contacted Kohls and spoke with a XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| as a record of our conversation in which Kohls had agreed to remove the 30 day negative late from my credit record.,,CAPITAL ONE FINANCIAL CORPORATION,SC,29063,,Consent provided,Web,2020-08-01,Closed with explanation,Yes,N/A,3775546 | 1 |
| Issue | Complaints |
|---|---|
| at Kohls. After discussing in detail the conversation that took place in XXXX with another representative | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
which was why the bill was never received. XXXX removed the late charge from my account and informed me that I would need to go directly to the bureau for the removal of the late flag notification for the month of XX/XX/XXXX. He told me to give a reference number of XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Acco, and the most recent logged activity is Account : , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which was why the bill was never received. XXXX removed the late charge from my account and informed me that I would need to go directly to the bureau for the removal of the late flag notification for the month of XX/XX/XXXX. He told me to give a reference number of XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was reviewing my credit report and I noticed Kohls had flagged me as a 30 day late payment notification on my credit report for the month of XXXX. I immediately contacted Kohls and spoke with a XXXX XXXX", and the single most common underlying issue is "at Kohls. After discussing in detail the conversation that took place in XXXX with another representative".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which was why the bill was never received. XXXX removed the late charge from my account and informed me that I would need to go directly to the bureau for the removal of the late flag notification for the month of XX/XX/XXXX. He told me to give a reference number of XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
which was why the bill was never received. XXXX removed the late charge from my account and informed me that I would need to go directly to the bureau for the removal of the late flag notification for the month of XX/XX/XXXX. He told me to give a reference number of XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
which was why the bill was never received. XXXX removed the late charge from my account and informed me that I would need to go directly to the bureau for the removal of the late flag notification for the month of XX/XX/XXXX. He told me to give a reference number of XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against which was why the bill was never received. XXXX removed the late charge from my account and informed me that I would need to go directly to the bureau for the removal of the late flag notification for the month of XX/XX/XXXX. He told me to give a reference number of XXXX is "at Kohls. After discussing in detail the conversation that took place in XXXX with another representative" in the "I was reviewing my credit report and I noticed Kohls had flagged me as a 30 day late payment notification on my credit report for the month of XXXX. I immediately contacted Kohls and spoke with a XXXX XXXX" product category.
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