Total complaints
1
Filed since I ha
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows which was not disclosed when I signed up for the service and is effectively anti-competitive. On top of this's complaint history from CFPB public records. 1 consumers have filed complaints since I ha. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ha
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How which was not disclosed when I signed up for the service and is effectively anti-competitive. On top of this's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the call center representative claims that I have exceeded the number of accounts that can be linked to my SoFi Invest account | 1 |
| State | Complaints |
|---|---|
| when I looked into transferring my investments out of SoFi | 1 |
| Issue | Complaints |
|---|---|
| they say they can not see them on their end of the system. One SoFi call representative advised me that I could simply transfer the money I intend to invest into my SoFi Savings account first | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
which was not disclosed when I signed up for the service and is effectively anti-competitive. On top of this has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ha, and the most recent logged activity is I have cal, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which was not disclosed when I signed up for the service and is effectively anti-competitive. On top of this reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the call center representative claims that I have exceeded the number of accounts that can be linked to my SoFi Invest account", and the single most common underlying issue is "they say they can not see them on their end of the system. One SoFi call representative advised me that I could simply transfer the money I intend to invest into my SoFi Savings account first".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which was not disclosed when I signed up for the service and is effectively anti-competitive. On top of this: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
which was not disclosed when I signed up for the service and is effectively anti-competitive. On top of this has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
which was not disclosed when I signed up for the service and is effectively anti-competitive. On top of this has a 0% timely response rate to CFPB complaints.
The most common issue reported against which was not disclosed when I signed up for the service and is effectively anti-competitive. On top of this is "they say they can not see them on their end of the system. One SoFi call representative advised me that I could simply transfer the money I intend to invest into my SoFi Savings account first" in the "the call center representative claims that I have exceeded the number of accounts that can be linked to my SoFi Invest account" product category.
Read our methodology — how this data is sourced, computed, and verified.