Total complaints
1
Filed since Cons
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows which was actually still residing at XXXX XXXX Apartments in the same exact room since day one. She was able to give us the names of the students/roommates that rented the adjoining room in that original apartment. When I called and shared that information with Phoenix Recovery Group's complaint history from CFPB public records. 1 consumers have filed complaints since Cons. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Cons
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How which was actually still residing at XXXX XXXX Apartments in the same exact room since day one. She was able to give us the names of the students/roommates that rented the adjoining room in that original apartment. When I called and shared that information with Phoenix Recovery Group's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I began my research into the matter ; all the while Phoenix Recovery Group repeatedly called threatening legal action and stated it was already reflecting on my credit | 1 |
| State | Complaints |
|---|---|
| I was told that they had no record of the information and could do nothing with what I provided. I also hired and paid for professional services with XXXX XXXX and XXXX XXXX XXXX to resolve the matter and they too have stated that Phoenix Recovery Group has not provided any proof to validate their claim and refuse follow up on the information we provided as proof of actual tenants that resided in that apartment during the time period as to which they are referring in their collection file. | 1 |
| Issue | Complaints |
|---|---|
| our daughters. I diligently contacted all entities tied to XXXX XXXX Apartments that I could find in Public Records | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
which was actually still residing at XXXX XXXX Apartments in the same exact room since day one. She was able to give us the names of the students/roommates that rented the adjoining room in that original apartment. When I called and shared that information with Phoenix Recovery Group has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Cons, and the most recent logged activity is Consequent, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which was actually still residing at XXXX XXXX Apartments in the same exact room since day one. She was able to give us the names of the students/roommates that rented the adjoining room in that original apartment. When I called and shared that information with Phoenix Recovery Group reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I began my research into the matter ; all the while Phoenix Recovery Group repeatedly called threatening legal action and stated it was already reflecting on my credit", and the single most common underlying issue is "our daughters. I diligently contacted all entities tied to XXXX XXXX Apartments that I could find in Public Records".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which was actually still residing at XXXX XXXX Apartments in the same exact room since day one. She was able to give us the names of the students/roommates that rented the adjoining room in that original apartment. When I called and shared that information with Phoenix Recovery Group: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
which was actually still residing at XXXX XXXX Apartments in the same exact room since day one. She was able to give us the names of the students/roommates that rented the adjoining room in that original apartment. When I called and shared that information with Phoenix Recovery Group has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
which was actually still residing at XXXX XXXX Apartments in the same exact room since day one. She was able to give us the names of the students/roommates that rented the adjoining room in that original apartment. When I called and shared that information with Phoenix Recovery Group has a 0% timely response rate to CFPB complaints.
The most common issue reported against which was actually still residing at XXXX XXXX Apartments in the same exact room since day one. She was able to give us the names of the students/roommates that rented the adjoining room in that original apartment. When I called and shared that information with Phoenix Recovery Group is "our daughters. I diligently contacted all entities tied to XXXX XXXX Apartments that I could find in Public Records" in the "I began my research into the matter ; all the while Phoenix Recovery Group repeatedly called threatening legal action and stated it was already reflecting on my credit" product category.
Read our methodology — how this data is sourced, computed, and verified.