Total complaints
1
Filed since In t
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows '' which then subjects my balances to 32 % APR. I listened for this very carefully. Then's complaint history from CFPB public records. 1 consumers have filed complaints since In t. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In t
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How '' which then subjects my balances to 32 % APR. I listened for this very carefully. Then's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I say Customer : my 18 month promotional balance was entirely deducted from my bank account. doesn't your autopay distinguish promo balances from new purchases? '' and they reply : L/S : autopay only has XXXX options to choose from with regards to payment amount. In addition | 1 |
| State | Complaints |
|---|---|
| with hurried assurances that they'll send a refund check if approved | 1 |
| Issue | Complaints |
|---|---|
| what seems to be a supervisor suddenly appears and says : L/S : Oops! My wires got crossed for a second. I may have missed something. Can you please try again? '' and then says How much is the amount of the refund you are requesting from the {$1000.00}? '' Simultaneously | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
'' which then subjects my balances to 32 % APR. I listened for this very carefully. Then has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In t, and the most recent logged activity is In the cha, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, '' which then subjects my balances to 32 % APR. I listened for this very carefully. Then reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I say Customer : my 18 month promotional balance was entirely deducted from my bank account. doesn't your autopay distinguish promo balances from new purchases? '' and they reply : L/S : autopay only has XXXX options to choose from with regards to payment amount. In addition", and the single most common underlying issue is "what seems to be a supervisor suddenly appears and says : L/S : Oops! My wires got crossed for a second. I may have missed something. Can you please try again? '' and then says How much is the amount of the refund you are requesting from the {$1000.00}? '' Simultaneously".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating '' which then subjects my balances to 32 % APR. I listened for this very carefully. Then: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
'' which then subjects my balances to 32 % APR. I listened for this very carefully. Then has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
'' which then subjects my balances to 32 % APR. I listened for this very carefully. Then has a 0% timely response rate to CFPB complaints.
The most common issue reported against '' which then subjects my balances to 32 % APR. I listened for this very carefully. Then is "what seems to be a supervisor suddenly appears and says : L/S : Oops! My wires got crossed for a second. I may have missed something. Can you please try again? '' and then says How much is the amount of the refund you are requesting from the {$1000.00}? '' Simultaneously" in the "I say Customer : my 18 month promotional balance was entirely deducted from my bank account. doesn't your autopay distinguish promo balances from new purchases? '' and they reply : L/S : autopay only has XXXX options to choose from with regards to payment amount. In addition" product category.
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