Total complaints
1
Filed since On S
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows which provided so many realistic details. I truly believe BOA could reverse these payments in the interests of doing the right thing for a long term customer.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA's complaint history from CFPB public records. 1 consumers have filed complaints since On S. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On S
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How which provided so many realistic details. I truly believe BOA could reverse these payments in the interests of doing the right thing for a long term customer.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I called Bank of America who is the bank that processed the payment through XXXX and XXXX and explained that there was a police report documenting all of this and this type of scam is not very well known and I was trying to avoid getting arrested. We have been 20+ year customers there and I have five accounts with them -- personal checking | 1 |
| State | Complaints |
|---|---|
| NATIONAL ASSOCIATION,FL,33624,,Consent provided,Web,2022-08-21,Closed with explanation,Yes,N/A,5902342 | 1 |
| Issue | Complaints |
|---|---|
| two accounts for our children | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
which provided so many realistic details. I truly believe BOA could reverse these payments in the interests of doing the right thing for a long term customer.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On S, and the most recent logged activity is On Sunday , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which provided so many realistic details. I truly believe BOA could reverse these payments in the interests of doing the right thing for a long term customer.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called Bank of America who is the bank that processed the payment through XXXX and XXXX and explained that there was a police report documenting all of this and this type of scam is not very well known and I was trying to avoid getting arrested. We have been 20+ year customers there and I have five accounts with them -- personal checking", and the single most common underlying issue is "two accounts for our children".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which provided so many realistic details. I truly believe BOA could reverse these payments in the interests of doing the right thing for a long term customer.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
which provided so many realistic details. I truly believe BOA could reverse these payments in the interests of doing the right thing for a long term customer.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
which provided so many realistic details. I truly believe BOA could reverse these payments in the interests of doing the right thing for a long term customer.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA has a 0% timely response rate to CFPB complaints.
The most common issue reported against which provided so many realistic details. I truly believe BOA could reverse these payments in the interests of doing the right thing for a long term customer.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA is "two accounts for our children" in the "I called Bank of America who is the bank that processed the payment through XXXX and XXXX and explained that there was a police report documenting all of this and this type of scam is not very well known and I was trying to avoid getting arrested. We have been 20+ year customers there and I have five accounts with them -- personal checking" product category.
Read our methodology — how this data is sourced, computed, and verified.