Total complaints
1
Filed since Addi
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows which kept the card open when it was supposedly paid in full and closed. If you feel the need to dig out whose fault this was's complaint history from CFPB public records. 1 consumers have filed complaints since Addi. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Addi
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How which kept the card open when it was supposedly paid in full and closed. If you feel the need to dig out whose fault this was's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| per disputing the issue with XXXX directly | 1 |
| State | Complaints |
|---|---|
| please request XXXX to explain to you who made the payment that resulted in the card remained open. The truth is | 1 |
| Issue | Complaints |
|---|---|
| we consolidated your credit line from your XXXX card to your XXXX card. Please note that even though they said theres no record of me requesting to close my account only to consolidate the two account | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
which kept the card open when it was supposedly paid in full and closed. If you feel the need to dig out whose fault this was has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Addi, and the most recent logged activity is Adding ont, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which kept the card open when it was supposedly paid in full and closed. If you feel the need to dig out whose fault this was reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "per disputing the issue with XXXX directly", and the single most common underlying issue is "we consolidated your credit line from your XXXX card to your XXXX card. Please note that even though they said theres no record of me requesting to close my account only to consolidate the two account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which kept the card open when it was supposedly paid in full and closed. If you feel the need to dig out whose fault this was: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
which kept the card open when it was supposedly paid in full and closed. If you feel the need to dig out whose fault this was has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
which kept the card open when it was supposedly paid in full and closed. If you feel the need to dig out whose fault this was has a 0% timely response rate to CFPB complaints.
The most common issue reported against which kept the card open when it was supposedly paid in full and closed. If you feel the need to dig out whose fault this was is "we consolidated your credit line from your XXXX card to your XXXX card. Please note that even though they said theres no record of me requesting to close my account only to consolidate the two account" in the "per disputing the issue with XXXX directly" product category.
Read our methodology — how this data is sourced, computed, and verified.