which it said would take around 30 days. I was then pushed to a sales representative and opened a new checking account ( ending with XXXX ). The bank lied to me that the process will be short

What the CFPB Record Shows About which it said would take around 30 days. I was then pushed to a sales representative and opened a new checking account ( ending with XXXX ). The bank lied to me that the process will be short

which it said would take around 30 days. I was then pushed to a sales representative and opened a new checking account ( ending with XXXX ). The bank lied to me that the process will be short has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XXXX XX, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, which it said would take around 30 days. I was then pushed to a sales representative and opened a new checking account ( ending with XXXX ). The bank lied to me that the process will be short reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my checking account was used illegally again for a XXXX transaction in XXXX. I called the bank while the amount was still processing. After 40 minutes wait on phone and some transferring between different departments", and the single most common underlying issue is "because the transaction is still processing ; I must wait for it to go through and then filed a claim. The bank said that I could file the claim without calling again ( online ) and they already took notes on the account. But they did not suggest any methods to prevent further faults. When I requested information on the XXXX transactions for police investigation".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which it said would take around 30 days. I was then pushed to a sales representative and opened a new checking account ( ending with XXXX ). The bank lied to me that the process will be short: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.