Total complaints
1
Filed since In a
2026 data Public-data reference. official source
which is the new '' monthly amount after I re-certified this last year ( you have to do this each year ). This is the amount that I can not afford to pay each month for the next year and I need to be lowered to a reasonable amount - this is what started this whole mess! I want to send in a payment - or I did on the XX/XX/XXXX and I still will send - I want to send in a payment
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows which is the new '' monthly amount after I re-certified this last year ( you have to do this each year ). This is the amount that I can not afford to pay each month for the next year and I need to be lowered to a reasonable amount - this is what started this whole mess! I want to send in a payment - or I did on the XX/XX/XXXX and I still will send - I want to send in a payment's complaint history from CFPB public records. 1 consumers have filed complaints since In a. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
In a
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
which is the new '' monthly amount after I re-certified this last year ( you have to do this each year ). This is the amount that I can not afford to pay each month for the next year and I need to be lowered to a reasonable amount - this is what started this whole mess! I want to send in a payment - or I did on the XX/XX/XXXX and I still will send - I want to send in a payment complaint mix by product
- a Navient 1 100.0% – 0% relief
How which is the new '' monthly amount after I re-certified this last year ( you have to do this each year ). This is the amount that I can not afford to pay each month for the next year and I need to be lowered to a reasonable amount - this is what started this whole mess! I want to send in a payment - or I did on the XX/XX/XXXX and I still will send - I want to send in a payment's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| a Navient Customer Advocacy representative | 1 |
Top States
| State | Complaints |
|---|---|
| but when I send a very specific question about an amount to pay to her - she avoids me by stating the exact same thing over and over again. I must have said to her | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Mrs. XXXX XXXX reached out to me at some point | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About which is the new '' monthly amount after I re-certified this last year ( you have to do this each year ). This is the amount that I can not afford to pay each month for the next year and I need to be lowered to a reasonable amount - this is what started this whole mess! I want to send in a payment - or I did on the XX/XX/XXXX and I still will send - I want to send in a payment
which is the new '' monthly amount after I re-certified this last year ( you have to do this each year ). This is the amount that I can not afford to pay each month for the next year and I need to be lowered to a reasonable amount - this is what started this whole mess! I want to send in a payment - or I did on the XX/XX/XXXX and I still will send - I want to send in a payment has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In a, and the most recent logged activity is In additio, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which is the new '' monthly amount after I re-certified this last year ( you have to do this each year ). This is the amount that I can not afford to pay each month for the next year and I need to be lowered to a reasonable amount - this is what started this whole mess! I want to send in a payment - or I did on the XX/XX/XXXX and I still will send - I want to send in a payment reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "a Navient Customer Advocacy representative", and the single most common underlying issue is "Mrs. XXXX XXXX reached out to me at some point".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which is the new '' monthly amount after I re-certified this last year ( you have to do this each year ). This is the amount that I can not afford to pay each month for the next year and I need to be lowered to a reasonable amount - this is what started this whole mess! I want to send in a payment - or I did on the XX/XX/XXXX and I still will send - I want to send in a payment: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does which is the new '' monthly amount after I re-certified this last year ( you have to do this each year ). This is the amount that I can not afford to pay each month for the next year and I need to be lowered to a reasonable amount - this is what started this whole mess! I want to send in a payment - or I did on the XX/XX/XXXX and I still will send - I want to send in a payment have?
which is the new '' monthly amount after I re-certified this last year ( you have to do this each year ). This is the amount that I can not afford to pay each month for the next year and I need to be lowered to a reasonable amount - this is what started this whole mess! I want to send in a payment - or I did on the XX/XX/XXXX and I still will send - I want to send in a payment has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does which is the new '' monthly amount after I re-certified this last year ( you have to do this each year ). This is the amount that I can not afford to pay each month for the next year and I need to be lowered to a reasonable amount - this is what started this whole mess! I want to send in a payment - or I did on the XX/XX/XXXX and I still will send - I want to send in a payment respond to complaints on time?
which is the new '' monthly amount after I re-certified this last year ( you have to do this each year ). This is the amount that I can not afford to pay each month for the next year and I need to be lowered to a reasonable amount - this is what started this whole mess! I want to send in a payment - or I did on the XX/XX/XXXX and I still will send - I want to send in a payment has a 0% timely response rate to CFPB complaints.
What is the most common complaint about which is the new '' monthly amount after I re-certified this last year ( you have to do this each year ). This is the amount that I can not afford to pay each month for the next year and I need to be lowered to a reasonable amount - this is what started this whole mess! I want to send in a payment - or I did on the XX/XX/XXXX and I still will send - I want to send in a payment?
The most common issue reported against which is the new '' monthly amount after I re-certified this last year ( you have to do this each year ). This is the amount that I can not afford to pay each month for the next year and I need to be lowered to a reasonable amount - this is what started this whole mess! I want to send in a payment - or I did on the XX/XX/XXXX and I still will send - I want to send in a payment is "Mrs. XXXX XXXX reached out to me at some point" in the "a Navient Customer Advocacy representative" product category.
Read our methodology — how this data is sourced, computed, and verified.
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