2026 data Public-data reference. official source

which is subject to approval ; 2 ) Deposit a total of {$15000.00} or more in new money into the new savings account within 30 days of coupon enrollment ; AND 3 ) Maintain at least a {$15000.00} balance for 90 days from the coupon enrollment. The new money can not be funds held by you at Chase or its affiliates. After you have completed all the above savings requirements

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows which is subject to approval ; 2 ) Deposit a total of {$15000.00} or more in new money into the new savings account within 30 days of coupon enrollment ; AND 3 ) Maintain at least a {$15000.00} balance for 90 days from the coupon enrollment. The new money can not be funds held by you at Chase or its affiliates. After you have completed all the above savings requirements's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
The
Since

Total complaints

1

Filed since The

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

which is subject to approval ; 2 ) Deposit a total of {$15000.00} or more in new money into the new savings account within 30 days of coupon enrollment ; AND 3 ) Maintain at least a {$15000.00} balance for 90 days from the coupon enrollment. The new money can not be funds held by you at Chase or its affiliates. After you have completed all the above savings requirements complaint mix by product

Total complaints: 1

which is subject to approval ; 2 ) Deposit a total of {$15000.00} or more in new money into the new savings account within 30 days of coupon enrollment ; AND 3 ) Maintain at least a {$15000.00} balance for 90 days from the coupon enrollment. The new money can not be funds held by you at Chase or its affiliates. After you have completed all the above savings requirements complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). copy/pasted from: 1 complaints (100.0%), resolution 0.0% copy/pasted from 100.0%
  • copy/pasted from 1 100.0% 0% relief

How which is subject to approval ; 2 ) Deposit a total of {$15000.00} or more in new money into the new savings account within 30 days of coupon enrollment ; AND 3 ) Maintain at least a {$15000.00} balance for 90 days from the coupon enrollment. The new money can not be funds held by you at Chase or its affiliates. After you have completed all the above savings requirements's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
copy/pasted from Chase 's terms : To receive the checking bonus : 1 ) Open a new Chase Total Checking account 1

Top States

State Complaints
well deposit the bonus in your new account within 15 days. To receive the extra bonus : You must open the checking and savings account at the same time and complete all requirements above for BOTH the checking bonus and savings bonus. After you have completed all requirements 1

Top Issues

Issue Complaints
pension or government benefits ( such as Social Security ) from your employer or the government. Person to Person payments ( such as XXXX ) are not considered a direct deposit. Micro-deposits do not qualify as a direct deposit for the bonus. Micro-deposits are small deposits 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About which is subject to approval ; 2 ) Deposit a total of {$15000.00} or more in new money into the new savings account within 30 days of coupon enrollment ; AND 3 ) Maintain at least a {$15000.00} balance for 90 days from the coupon enrollment. The new money can not be funds held by you at Chase or its affiliates. After you have completed all the above savings requirements

which is subject to approval ; 2 ) Deposit a total of {$15000.00} or more in new money into the new savings account within 30 days of coupon enrollment ; AND 3 ) Maintain at least a {$15000.00} balance for 90 days from the coupon enrollment. The new money can not be funds held by you at Chase or its affiliates. After you have completed all the above savings requirements has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The bonus , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, which is subject to approval ; 2 ) Deposit a total of {$15000.00} or more in new money into the new savings account within 30 days of coupon enrollment ; AND 3 ) Maintain at least a {$15000.00} balance for 90 days from the coupon enrollment. The new money can not be funds held by you at Chase or its affiliates. After you have completed all the above savings requirements reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "copy/pasted from Chase 's terms : To receive the checking bonus : 1 ) Open a new Chase Total Checking account", and the single most common underlying issue is "pension or government benefits ( such as Social Security ) from your employer or the government. Person to Person payments ( such as XXXX ) are not considered a direct deposit. Micro-deposits do not qualify as a direct deposit for the bonus. Micro-deposits are small deposits".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which is subject to approval ; 2 ) Deposit a total of {$15000.00} or more in new money into the new savings account within 30 days of coupon enrollment ; AND 3 ) Maintain at least a {$15000.00} balance for 90 days from the coupon enrollment. The new money can not be funds held by you at Chase or its affiliates. After you have completed all the above savings requirements: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does which is subject to approval ; 2 ) Deposit a total of {$15000.00} or more in new money into the new savings account within 30 days of coupon enrollment ; AND 3 ) Maintain at least a {$15000.00} balance for 90 days from the coupon enrollment. The new money can not be funds held by you at Chase or its affiliates. After you have completed all the above savings requirements have?

which is subject to approval ; 2 ) Deposit a total of {$15000.00} or more in new money into the new savings account within 30 days of coupon enrollment ; AND 3 ) Maintain at least a {$15000.00} balance for 90 days from the coupon enrollment. The new money can not be funds held by you at Chase or its affiliates. After you have completed all the above savings requirements has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does which is subject to approval ; 2 ) Deposit a total of {$15000.00} or more in new money into the new savings account within 30 days of coupon enrollment ; AND 3 ) Maintain at least a {$15000.00} balance for 90 days from the coupon enrollment. The new money can not be funds held by you at Chase or its affiliates. After you have completed all the above savings requirements respond to complaints on time?

which is subject to approval ; 2 ) Deposit a total of {$15000.00} or more in new money into the new savings account within 30 days of coupon enrollment ; AND 3 ) Maintain at least a {$15000.00} balance for 90 days from the coupon enrollment. The new money can not be funds held by you at Chase or its affiliates. After you have completed all the above savings requirements has a 0% timely response rate to CFPB complaints.

What is the most common complaint about which is subject to approval ; 2 ) Deposit a total of {$15000.00} or more in new money into the new savings account within 30 days of coupon enrollment ; AND 3 ) Maintain at least a {$15000.00} balance for 90 days from the coupon enrollment. The new money can not be funds held by you at Chase or its affiliates. After you have completed all the above savings requirements?

The most common issue reported against which is subject to approval ; 2 ) Deposit a total of {$15000.00} or more in new money into the new savings account within 30 days of coupon enrollment ; AND 3 ) Maintain at least a {$15000.00} balance for 90 days from the coupon enrollment. The new money can not be funds held by you at Chase or its affiliates. After you have completed all the above savings requirements is "pension or government benefits ( such as Social Security ) from your employer or the government. Person to Person payments ( such as XXXX ) are not considered a direct deposit. Micro-deposits do not qualify as a direct deposit for the bonus. Micro-deposits are small deposits" in the "copy/pasted from Chase 's terms : To receive the checking bonus : 1 ) Open a new Chase Total Checking account" product category.

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