Total complaints
1
Filed since Mean
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows which is seemingly enough evidence for chase to find that liability rest with me. Prior to the application of the {$1700.00} charges from XXXX XXXX my Chase account had a XXXX balance. Without notifying me's complaint history from CFPB public records. 1 consumers have filed complaints since Mean. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Mean
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How which is seemingly enough evidence for chase to find that liability rest with me. Prior to the application of the {$1700.00} charges from XXXX XXXX my Chase account had a XXXX balance. Without notifying me's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my cards along with other important documents were placed inside of the safe of the assigned cabin | 1 |
| State | Complaints |
|---|---|
| Chase has added late fees and interest rate bringing the balance to {$1800.00} in addition to reporting my account as delinquent. They led me to believe that the charges were suspended while under investigation. I am now forced to repay unauthorized fraudulent charges. I last spoke with Chase Bank regarding this matter on XXXX XXXX XXXX wherein they promised to contact me within 2-3 business days. As of XX/XX/2023 they have not contacted me.,,JPMORGAN CHASE & CO.,MD,207XX,,Consent provided,Web,2023-12-15,Closed with explanation,Yes,N/A,8010081 | 1 |
| Issue | Complaints |
|---|---|
| a member of the cruise staff brought the items that were left behind in the safe of the originally assigned room including my card to the new room. All of the credit and retail credit cards in the possession of the person whom had my card were later found to have been compromised. Large sums of money were charged onboard the XXXX XXXX. XXXX informed me that they have a policy that includes 100 % identification check with credit card use. I question this policy considering that I was not onboard the cruise. Chase received proof that a room change occurred and signed sworn statements from myself and the person in possession of my card that the transactions were unauthorized and therefore fraudulent. In spite of this as well as Chase banks XXXX liability fraud protection guaranteeing 100 % reimbursement on any unauthorized transactions | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
which is seemingly enough evidence for chase to find that liability rest with me. Prior to the application of the {$1700.00} charges from XXXX XXXX my Chase account had a XXXX balance. Without notifying me has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Mean, and the most recent logged activity is Meanwhile , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which is seemingly enough evidence for chase to find that liability rest with me. Prior to the application of the {$1700.00} charges from XXXX XXXX my Chase account had a XXXX balance. Without notifying me reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my cards along with other important documents were placed inside of the safe of the assigned cabin", and the single most common underlying issue is "a member of the cruise staff brought the items that were left behind in the safe of the originally assigned room including my card to the new room. All of the credit and retail credit cards in the possession of the person whom had my card were later found to have been compromised. Large sums of money were charged onboard the XXXX XXXX. XXXX informed me that they have a policy that includes 100 % identification check with credit card use. I question this policy considering that I was not onboard the cruise. Chase received proof that a room change occurred and signed sworn statements from myself and the person in possession of my card that the transactions were unauthorized and therefore fraudulent. In spite of this as well as Chase banks XXXX liability fraud protection guaranteeing 100 % reimbursement on any unauthorized transactions".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which is seemingly enough evidence for chase to find that liability rest with me. Prior to the application of the {$1700.00} charges from XXXX XXXX my Chase account had a XXXX balance. Without notifying me: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
which is seemingly enough evidence for chase to find that liability rest with me. Prior to the application of the {$1700.00} charges from XXXX XXXX my Chase account had a XXXX balance. Without notifying me has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
which is seemingly enough evidence for chase to find that liability rest with me. Prior to the application of the {$1700.00} charges from XXXX XXXX my Chase account had a XXXX balance. Without notifying me has a 0% timely response rate to CFPB complaints.
The most common issue reported against which is seemingly enough evidence for chase to find that liability rest with me. Prior to the application of the {$1700.00} charges from XXXX XXXX my Chase account had a XXXX balance. Without notifying me is "a member of the cruise staff brought the items that were left behind in the safe of the originally assigned room including my card to the new room. All of the credit and retail credit cards in the possession of the person whom had my card were later found to have been compromised. Large sums of money were charged onboard the XXXX XXXX. XXXX informed me that they have a policy that includes 100 % identification check with credit card use. I question this policy considering that I was not onboard the cruise. Chase received proof that a room change occurred and signed sworn statements from myself and the person in possession of my card that the transactions were unauthorized and therefore fraudulent. In spite of this as well as Chase banks XXXX liability fraud protection guaranteeing 100 % reimbursement on any unauthorized transactions" in the "my cards along with other important documents were placed inside of the safe of the assigned cabin" product category.
Read our methodology — how this data is sourced, computed, and verified.