Total complaints
1
Filed since if n
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows which is false. Along with a two letters from XXXX XXXX which states the bank has decided to end the banking relationship's complaint history from CFPB public records. 1 consumers have filed complaints since if n. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since if n
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How which is false. Along with a two letters from XXXX XXXX which states the bank has decided to end the banking relationship's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Basically XXXX is not following Regulation E. Also in their denial letter it said If I wanted to request documentation used in their investigation I could do so by calling in to customer service. However when I called in They could not provide me any documentation. These charges occurred in another state. I provided an accurate police report which depicted the crime | 1 |
| State | Complaints |
|---|---|
| because the bank does not want to credit the fraudulent charges I did not conduct even after a Police report was filed stating the crime. See the response from the bank After reviewing the complaint and investigating the disputed transactions | 1 |
| Issue | Complaints |
|---|---|
| The bank did not follow XXXX XXXX XXXX policy. The Bank did not follow the EFTA Act and they are not following Regulation E Guidelines. Since the Debit card was stolen along with the wallet | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
which is false. Along with a two letters from XXXX XXXX which states the bank has decided to end the banking relationship has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to if n, and the most recent logged activity is if not res, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which is false. Along with a two letters from XXXX XXXX which states the bank has decided to end the banking relationship reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Basically XXXX is not following Regulation E. Also in their denial letter it said If I wanted to request documentation used in their investigation I could do so by calling in to customer service. However when I called in They could not provide me any documentation. These charges occurred in another state. I provided an accurate police report which depicted the crime", and the single most common underlying issue is "The bank did not follow XXXX XXXX XXXX policy. The Bank did not follow the EFTA Act and they are not following Regulation E Guidelines. Since the Debit card was stolen along with the wallet".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which is false. Along with a two letters from XXXX XXXX which states the bank has decided to end the banking relationship: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
which is false. Along with a two letters from XXXX XXXX which states the bank has decided to end the banking relationship has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
which is false. Along with a two letters from XXXX XXXX which states the bank has decided to end the banking relationship has a 0% timely response rate to CFPB complaints.
The most common issue reported against which is false. Along with a two letters from XXXX XXXX which states the bank has decided to end the banking relationship is "The bank did not follow XXXX XXXX XXXX policy. The Bank did not follow the EFTA Act and they are not following Regulation E Guidelines. Since the Debit card was stolen along with the wallet" in the "Basically XXXX is not following Regulation E. Also in their denial letter it said If I wanted to request documentation used in their investigation I could do so by calling in to customer service. However when I called in They could not provide me any documentation. These charges occurred in another state. I provided an accurate police report which depicted the crime" product category.
Read our methodology — how this data is sourced, computed, and verified.