Total complaints
1
Filed since Earl
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows which is an 84 % increase from the last payment I submitted. My letter yielded no response from XXXX. Instead's complaint history from CFPB public records. 1 consumers have filed complaints since Earl. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Earl
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How which is an 84 % increase from the last payment I submitted. My letter yielded no response from XXXX. Instead's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| while speaking again with another XXXX agent over the phone and her supervisor in hopes of having my monthly payment lowered to something more manageable | 1 |
| State | Complaints |
|---|---|
| they processed the Mandatory Forbearance Request form and as of today my monthly payment figure stands at {$870.00}. Under the PSLF program I qualify for | 1 |
| Issue | Complaints |
|---|---|
| as well as resubmit another application for Income Driven Repayment Plan. This would mean that in the meantime I would defer my payments while the interest on my student loans continues to climb and lead to the principal balance I owe growing ever more astronomically. This also does not make sense to me. I want to meet my obligations and pay the debt I owe. I do not want to jump through hoops every year to ensure that I meet those obligations. However | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
which is an 84 % increase from the last payment I submitted. My letter yielded no response from XXXX. Instead has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Earl, and the most recent logged activity is Earlier th, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which is an 84 % increase from the last payment I submitted. My letter yielded no response from XXXX. Instead reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "while speaking again with another XXXX agent over the phone and her supervisor in hopes of having my monthly payment lowered to something more manageable", and the single most common underlying issue is "as well as resubmit another application for Income Driven Repayment Plan. This would mean that in the meantime I would defer my payments while the interest on my student loans continues to climb and lead to the principal balance I owe growing ever more astronomically. This also does not make sense to me. I want to meet my obligations and pay the debt I owe. I do not want to jump through hoops every year to ensure that I meet those obligations. However".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which is an 84 % increase from the last payment I submitted. My letter yielded no response from XXXX. Instead: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
which is an 84 % increase from the last payment I submitted. My letter yielded no response from XXXX. Instead has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
which is an 84 % increase from the last payment I submitted. My letter yielded no response from XXXX. Instead has a 0% timely response rate to CFPB complaints.
The most common issue reported against which is an 84 % increase from the last payment I submitted. My letter yielded no response from XXXX. Instead is "as well as resubmit another application for Income Driven Repayment Plan. This would mean that in the meantime I would defer my payments while the interest on my student loans continues to climb and lead to the principal balance I owe growing ever more astronomically. This also does not make sense to me. I want to meet my obligations and pay the debt I owe. I do not want to jump through hoops every year to ensure that I meet those obligations. However" in the "while speaking again with another XXXX agent over the phone and her supervisor in hopes of having my monthly payment lowered to something more manageable" product category.
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