Total complaints
1
Filed since What
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows which I was told generally meant a fee's complaint history from CFPB public records. 1 consumers have filed complaints since What. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since What
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How which I was told generally meant a fee's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| never on the same day : the underwriter asked for proof that the roof work couldn't be done in the spring. I gave them the message I had received from one roofing company and put them in touch with the other roofing company | 1 |
| State | Complaints |
|---|---|
| but since I had done everything I could to complete their requirements in a timely manner | 1 |
| Issue | Complaints |
|---|---|
| I was told the underwriter didn't feel comfortable making a decision and had handed my application off to an escalation team. On XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
which I was told generally meant a fee has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to What, and the most recent logged activity is What follo, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which I was told generally meant a fee reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "never on the same day : the underwriter asked for proof that the roof work couldn't be done in the spring. I gave them the message I had received from one roofing company and put them in touch with the other roofing company", and the single most common underlying issue is "I was told the underwriter didn't feel comfortable making a decision and had handed my application off to an escalation team. On XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which I was told generally meant a fee: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
which I was told generally meant a fee has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
which I was told generally meant a fee has a 0% timely response rate to CFPB complaints.
The most common issue reported against which I was told generally meant a fee is "I was told the underwriter didn't feel comfortable making a decision and had handed my application off to an escalation team. On XX/XX/XXXX" in the "never on the same day : the underwriter asked for proof that the roof work couldn't be done in the spring. I gave them the message I had received from one roofing company and put them in touch with the other roofing company" product category.
Read our methodology — how this data is sourced, computed, and verified.