Total complaints
1
Filed since - Ap
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows which I promptly provided.'s complaint history from CFPB public records. 1 consumers have filed complaints since - Ap. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since - Ap
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How which I promptly provided.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I attempted to log into my account and received an alert indicating that my account had been suspended due to suspicious activity and was under review. I reached out to my banker and Chases customer care via email and several long phone calls to inquire about the suspension and seek resolution - to which the only response I received was This matter is under Chases backend team and we do not have adequate information to reveal | 1 |
| Issue | Complaints |
|---|---|
| despite being my designated relationship manager. Customer care provided vague and unsatisfactory responses | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
which I promptly provided. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to - Ap, and the most recent logged activity is - Approxim, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which I promptly provided. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I attempted to log into my account and received an alert indicating that my account had been suspended due to suspicious activity and was under review. I reached out to my banker and Chases customer care via email and several long phone calls to inquire about the suspension and seek resolution - to which the only response I received was This matter is under Chases backend team and we do not have adequate information to reveal", and the single most common underlying issue is "despite being my designated relationship manager. Customer care provided vague and unsatisfactory responses".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which I promptly provided.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
which I promptly provided. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
which I promptly provided. has a 0% timely response rate to CFPB complaints.
The most common issue reported against which I promptly provided. is "despite being my designated relationship manager. Customer care provided vague and unsatisfactory responses" in the "I attempted to log into my account and received an alert indicating that my account had been suspended due to suspicious activity and was under review. I reached out to my banker and Chases customer care via email and several long phone calls to inquire about the suspension and seek resolution - to which the only response I received was This matter is under Chases backend team and we do not have adequate information to reveal" product category.
Read our methodology — how this data is sourced, computed, and verified.