which I did and a lovely gentleman named XXXX answered the phone. XXXX was very calm as I was not at this time after the interaction with the UCB employee. XXXX was quick to find all the information I needed and was able to reassure me of several bits of information that I thought I had accurate but was told I was wrong by UCB. XXXX informed me that she was in fact INCORRECT and XXXX IS taken care of with the paper work that I submitted at the XXXX

What the CFPB Record Shows About which I did and a lovely gentleman named XXXX answered the phone. XXXX was very calm as I was not at this time after the interaction with the UCB employee. XXXX was quick to find all the information I needed and was able to reassure me of several bits of information that I thought I had accurate but was told I was wrong by UCB. XXXX informed me that she was in fact INCORRECT and XXXX IS taken care of with the paper work that I submitted at the XXXX

which I did and a lovely gentleman named XXXX answered the phone. XXXX was very calm as I was not at this time after the interaction with the UCB employee. XXXX was quick to find all the information I needed and was able to reassure me of several bits of information that I thought I had accurate but was told I was wrong by UCB. XXXX informed me that she was in fact INCORRECT and XXXX IS taken care of with the paper work that I submitted at the XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, which I did and a lovely gentleman named XXXX answered the phone. XXXX was very calm as I was not at this time after the interaction with the UCB employee. XXXX was quick to find all the information I needed and was able to reassure me of several bits of information that I thought I had accurate but was told I was wrong by UCB. XXXX informed me that she was in fact INCORRECT and XXXX IS taken care of with the paper work that I submitted at the XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "IN Revenue office. I did not hear from XXXX until XX/XX/XXXX when I received a letter ( letter ID # XXXX ) stating XXXX was resolved", and the single most common underlying issue is "and I owed even more than what they took and I needed to set up a payment plan. That sent up immediate red flags because she never provided me with an amount nor was I ever sent corresponding letters or phone calls about what debt I owed left to them. I was under the assumption that the tax debt had been resolved. I tried to explain that XXXX was taken care of with proof of the letter but it fell on deaf ears. She then stated she would put me on hold to call XXXX to validate that I still owed for both of these warrants. I was on hold for approximately 1 and a half minutes. How she was able to contact anyone at XXXX in that record time is beyond me. I dont believe she contacted anyone at all on my behalf. She came back on the line and stated yes XXXX said both warrants are still active and in collections and on XX/XX/XXXX the 90 day hold".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which I did and a lovely gentleman named XXXX answered the phone. XXXX was very calm as I was not at this time after the interaction with the UCB employee. XXXX was quick to find all the information I needed and was able to reassure me of several bits of information that I thought I had accurate but was told I was wrong by UCB. XXXX informed me that she was in fact INCORRECT and XXXX IS taken care of with the paper work that I submitted at the XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.