Total complaints
1
Filed since This
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows which I also uploaded to their website. Despite my timely application and submission of documentation as requested's complaint history from CFPB public records. 1 consumers have filed complaints since This. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since This
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How which I also uploaded to their website. Despite my timely application and submission of documentation as requested's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| on or about XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| Great Lakes is now telling me over 2600 per month is due ; well beyond what should be due under the REPAYE program ( and significantly higher than the 400 or so dollars i was required to pay last year | 1 |
| Issue | Complaints |
|---|---|
| I provided my wife 's changed income as well as notice that she would no longer be employed in XX/XX/XXXX. I did this in order to complete my renewal request. At the request of Great lakes | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
which I also uploaded to their website. Despite my timely application and submission of documentation as requested has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is This year, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which I also uploaded to their website. Despite my timely application and submission of documentation as requested reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "on or about XXXX XXXX", and the single most common underlying issue is "I provided my wife 's changed income as well as notice that she would no longer be employed in XX/XX/XXXX. I did this in order to complete my renewal request. At the request of Great lakes".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which I also uploaded to their website. Despite my timely application and submission of documentation as requested: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
which I also uploaded to their website. Despite my timely application and submission of documentation as requested has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
which I also uploaded to their website. Despite my timely application and submission of documentation as requested has a 0% timely response rate to CFPB complaints.
The most common issue reported against which I also uploaded to their website. Despite my timely application and submission of documentation as requested is "I provided my wife 's changed income as well as notice that she would no longer be employed in XX/XX/XXXX. I did this in order to complete my renewal request. At the request of Great lakes" in the "on or about XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.