which he did. Nothing else was asked and we were told that they would review the matter. XXXX XXXX indicated that nothing would be resolved on XX/XX/23 since it was Friday and they would work on the issue on Monday XX/XX/23. XXXX XXXX indicated he would give the Deposit Review Department until XX/XX/23 to work on the issue and he would follow up with them to get an update. XXXX XXXX indicated that most likely Chase would send me a check for the amount of check XXXX. I followed up with XXXX XXXX on XX/XX/23 since I had not heard from him at which time he did not remember me or my issue. XXXX XXXX indicated he did not receive any notification from the Deposit Review Department and that in order for him to follow up with the matter

What the CFPB Record Shows About which he did. Nothing else was asked and we were told that they would review the matter. XXXX XXXX indicated that nothing would be resolved on XX/XX/23 since it was Friday and they would work on the issue on Monday XX/XX/23. XXXX XXXX indicated he would give the Deposit Review Department until XX/XX/23 to work on the issue and he would follow up with them to get an update. XXXX XXXX indicated that most likely Chase would send me a check for the amount of check XXXX. I followed up with XXXX XXXX on XX/XX/23 since I had not heard from him at which time he did not remember me or my issue. XXXX XXXX indicated he did not receive any notification from the Deposit Review Department and that in order for him to follow up with the matter

which he did. Nothing else was asked and we were told that they would review the matter. XXXX XXXX indicated that nothing would be resolved on XX/XX/23 since it was Friday and they would work on the issue on Monday XX/XX/23. XXXX XXXX indicated he would give the Deposit Review Department until XX/XX/23 to work on the issue and he would follow up with them to get an update. XXXX XXXX indicated that most likely Chase would send me a check for the amount of check XXXX. I followed up with XXXX XXXX on XX/XX/23 since I had not heard from him at which time he did not remember me or my issue. XXXX XXXX indicated he did not receive any notification from the Deposit Review Department and that in order for him to follow up with the matter has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/2, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, which he did. Nothing else was asked and we were told that they would review the matter. XXXX XXXX indicated that nothing would be resolved on XX/XX/23 since it was Friday and they would work on the issue on Monday XX/XX/23. XXXX XXXX indicated he would give the Deposit Review Department until XX/XX/23 to work on the issue and he would follow up with them to get an update. XXXX XXXX indicated that most likely Chase would send me a check for the amount of check XXXX. I followed up with XXXX XXXX on XX/XX/23 since I had not heard from him at which time he did not remember me or my issue. XXXX XXXX indicated he did not receive any notification from the Deposit Review Department and that in order for him to follow up with the matter reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I visited the Chase branch in XXXX", and the single most common underlying issue is "who upon reviewing the letter sent by Chase indicated that the letter was vague and did not provide me with much information about the issue. XXXX XXXX proceeded to contact the XXXX XXXX Department and asked what needed to be done for the issue to be resolved. XXXX XXXX confirmed that I was at the branch in person".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which he did. Nothing else was asked and we were told that they would review the matter. XXXX XXXX indicated that nothing would be resolved on XX/XX/23 since it was Friday and they would work on the issue on Monday XX/XX/23. XXXX XXXX indicated he would give the Deposit Review Department until XX/XX/23 to work on the issue and he would follow up with them to get an update. XXXX XXXX indicated that most likely Chase would send me a check for the amount of check XXXX. I followed up with XXXX XXXX on XX/XX/23 since I had not heard from him at which time he did not remember me or my issue. XXXX XXXX indicated he did not receive any notification from the Deposit Review Department and that in order for him to follow up with the matter: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.