Total complaints
1
Filed since I ca
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows which has this authority. This referral happened weeks ago and I have called to check on the status and have been told's complaint history from CFPB public records. 1 consumers have filed complaints since I ca. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ca
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How which has this authority. This referral happened weeks ago and I have called to check on the status and have been told's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| SPECIFICALLY that the item needed to be returned to a certain address and that I needed to provide proof of delivery to this specific address. He argued that a letter that they sent to me included all of this information and a return label and RMA. I advised him that I did not receive the first letter and that I requested that a duplicate be mailed out. He stated that he shows in his system that a duplicate letter was mailed on or about the XXXX of XXXX and that it was supposed to include all of the documentation necessary to properly respond to the dispute. I advised him that the letter I received referenced the prior letter but did not include all of the information | 1 |
| State | Complaints |
|---|---|
| They are still working on it. '' Meanwhile | 1 |
| Issue | Complaints |
|---|---|
| because Capital One messed up and did not mail me the full letter that I needed that they are at fault for this failed dispute. He stated that his system says the letter was mailed out and he has no way of tracking down what was actually mailed. He stated that if Capital One did not provide the documentation | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
which has this authority. This referral happened weeks ago and I have called to check on the status and have been told has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ca, and the most recent logged activity is I called C, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which has this authority. This referral happened weeks ago and I have called to check on the status and have been told reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "SPECIFICALLY that the item needed to be returned to a certain address and that I needed to provide proof of delivery to this specific address. He argued that a letter that they sent to me included all of this information and a return label and RMA. I advised him that I did not receive the first letter and that I requested that a duplicate be mailed out. He stated that he shows in his system that a duplicate letter was mailed on or about the XXXX of XXXX and that it was supposed to include all of the documentation necessary to properly respond to the dispute. I advised him that the letter I received referenced the prior letter but did not include all of the information", and the single most common underlying issue is "because Capital One messed up and did not mail me the full letter that I needed that they are at fault for this failed dispute. He stated that his system says the letter was mailed out and he has no way of tracking down what was actually mailed. He stated that if Capital One did not provide the documentation".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which has this authority. This referral happened weeks ago and I have called to check on the status and have been told: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
which has this authority. This referral happened weeks ago and I have called to check on the status and have been told has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
which has this authority. This referral happened weeks ago and I have called to check on the status and have been told has a 0% timely response rate to CFPB complaints.
The most common issue reported against which has this authority. This referral happened weeks ago and I have called to check on the status and have been told is "because Capital One messed up and did not mail me the full letter that I needed that they are at fault for this failed dispute. He stated that his system says the letter was mailed out and he has no way of tracking down what was actually mailed. He stated that if Capital One did not provide the documentation" in the "SPECIFICALLY that the item needed to be returned to a certain address and that I needed to provide proof of delivery to this specific address. He argued that a letter that they sent to me included all of this information and a return label and RMA. I advised him that I did not receive the first letter and that I requested that a duplicate be mailed out. He stated that he shows in his system that a duplicate letter was mailed on or about the XXXX of XXXX and that it was supposed to include all of the documentation necessary to properly respond to the dispute. I advised him that the letter I received referenced the prior letter but did not include all of the information" product category.
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