Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows which had already expired. XXXX did not have an explanation as to why this occurred. XXXX XXXX asked for a payoff amount's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How which had already expired. XXXX did not have an explanation as to why this occurred. XXXX XXXX asked for a payoff amount's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| from Nissan totaling {$15000.00} with a good through date of XX/XX/year>. Checks were lost and stop payments placed. XXXX XXXX advised the receipt of a revised payoff received on XX/XX/year> | 1 |
| State | Complaints |
|---|---|
| advising an additional wire will be sent that same day. XXXX quoted an amount to pay in full of {$840.00}. XXXX XXXX asked XXXX if a new odometer statement was needed | 1 |
| Issue | Complaints |
|---|---|
| not a consumer for financial institution payoff amount. It was questioned why when a bank would call for a payoff amount and identify as a bank ( financial institution ) that a dealer payoff would be quoted. XXXX advised : THE PAYOFF QUOTED FROM NISSAN TO XXXX XXXX ON XXXX WAS AN ERROR MADE BY NISSAN. XXXX XXXX asked XXXX if they are going to honor their error and rectify the owing amount due and correct XXXX XXXX negative credit bureau reporting status. XXXX advised the amount is still owed and needs to be paid. XXXX XXXX explained to XXXX a third payoff letter was sent by Nissan to XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
which had already expired. XXXX did not have an explanation as to why this occurred. XXXX XXXX asked for a payoff amount has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which had already expired. XXXX did not have an explanation as to why this occurred. XXXX XXXX asked for a payoff amount reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "from Nissan totaling {$15000.00} with a good through date of XX/XX/year>. Checks were lost and stop payments placed. XXXX XXXX advised the receipt of a revised payoff received on XX/XX/year>", and the single most common underlying issue is "not a consumer for financial institution payoff amount. It was questioned why when a bank would call for a payoff amount and identify as a bank ( financial institution ) that a dealer payoff would be quoted. XXXX advised : THE PAYOFF QUOTED FROM NISSAN TO XXXX XXXX ON XXXX WAS AN ERROR MADE BY NISSAN. XXXX XXXX asked XXXX if they are going to honor their error and rectify the owing amount due and correct XXXX XXXX negative credit bureau reporting status. XXXX advised the amount is still owed and needs to be paid. XXXX XXXX explained to XXXX a third payoff letter was sent by Nissan to XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which had already expired. XXXX did not have an explanation as to why this occurred. XXXX XXXX asked for a payoff amount: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
which had already expired. XXXX did not have an explanation as to why this occurred. XXXX XXXX asked for a payoff amount has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
which had already expired. XXXX did not have an explanation as to why this occurred. XXXX XXXX asked for a payoff amount has a 0% timely response rate to CFPB complaints.
The most common issue reported against which had already expired. XXXX did not have an explanation as to why this occurred. XXXX XXXX asked for a payoff amount is "not a consumer for financial institution payoff amount. It was questioned why when a bank would call for a payoff amount and identify as a bank ( financial institution ) that a dealer payoff would be quoted. XXXX advised : THE PAYOFF QUOTED FROM NISSAN TO XXXX XXXX ON XXXX WAS AN ERROR MADE BY NISSAN. XXXX XXXX asked XXXX if they are going to honor their error and rectify the owing amount due and correct XXXX XXXX negative credit bureau reporting status. XXXX advised the amount is still owed and needs to be paid. XXXX XXXX explained to XXXX a third payoff letter was sent by Nissan to XXXX XXXX" in the "from Nissan totaling {$15000.00} with a good through date of XX/XX/year>. Checks were lost and stop payments placed. XXXX XXXX advised the receipt of a revised payoff received on XX/XX/year>" product category.
Read our methodology — how this data is sourced, computed, and verified.