Total complaints
1
Filed since Afte
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows which extended credit for the treatment's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Afte
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How which extended credit for the treatment's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX required me to sign an acknowledgment form to proceed with refund discussions | 1 |
| State | Complaints |
|---|---|
| refused to investigate or refund payments despite evidence of XXXXXX/XX/XXXX deceptive practices and the XXXXXX/XX/XXXXs safety warnings,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,TX,77494,,Consent provided,Web,2025-03-05,Closed with explanation,Yes,N/A,12305813 | 1 |
| Issue | Complaints |
|---|---|
| both XXXX and Synchrony Bank refused a refund | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
which extended credit for the treatment has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After the , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which extended credit for the treatment reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX required me to sign an acknowledgment form to proceed with refund discussions", and the single most common underlying issue is "both XXXX and Synchrony Bank refused a refund".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which extended credit for the treatment: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
which extended credit for the treatment has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
which extended credit for the treatment has a 0% timely response rate to CFPB complaints.
The most common issue reported against which extended credit for the treatment is "both XXXX and Synchrony Bank refused a refund" in the "XXXX required me to sign an acknowledgment form to proceed with refund discussions" product category.
Read our methodology — how this data is sourced, computed, and verified.