Total complaints
1
Filed since As a
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows which does not apply in my case ). In my situation's complaint history from CFPB public records. 1 consumers have filed complaints since As a. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since As a
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How which does not apply in my case ). In my situation's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Chase forfeited over XXXX of my Chase Ultimate Rewards points that I had accumulated across those cards. I was not given any warning or opportunity to redeem my points before they were erased. The closure letter made no mention of any fraud | 1 |
| State | Complaints |
|---|---|
| Chase did not afford me this grace period at all my points were immediately confiscated upon account closure. By denying me the required XXXXday redemption period | 1 |
| Issue | Complaints |
|---|---|
| or violation on my part ; it merely listed the generic credit-related reasons noted above. I believe that Chases handling of my rewards in this situation was not only unfair but also illegal under New York law. Specifically | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
which does not apply in my case ). In my situation has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As a, and the most recent logged activity is As a conse, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which does not apply in my case ). In my situation reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Chase forfeited over XXXX of my Chase Ultimate Rewards points that I had accumulated across those cards. I was not given any warning or opportunity to redeem my points before they were erased. The closure letter made no mention of any fraud", and the single most common underlying issue is "or violation on my part ; it merely listed the generic credit-related reasons noted above. I believe that Chases handling of my rewards in this situation was not only unfair but also illegal under New York law. Specifically".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which does not apply in my case ). In my situation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
which does not apply in my case ). In my situation has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
which does not apply in my case ). In my situation has a 0% timely response rate to CFPB complaints.
The most common issue reported against which does not apply in my case ). In my situation is "or violation on my part ; it merely listed the generic credit-related reasons noted above. I believe that Chases handling of my rewards in this situation was not only unfair but also illegal under New York law. Specifically" in the "Chase forfeited over XXXX of my Chase Ultimate Rewards points that I had accumulated across those cards. I was not given any warning or opportunity to redeem my points before they were erased. The closure letter made no mention of any fraud" product category.
Read our methodology — how this data is sourced, computed, and verified.