Total complaints
1
Filed since Dear
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows which clearly indicates a security breach. Inadequate Investigation I am deeply disappointed with Cash Apps handling of this situation. My previous disputes have been automatically closed without proper review's complaint history from CFPB public records. 1 consumers have filed complaints since Dear. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Dear
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How which clearly indicates a security breach. Inadequate Investigation I am deeply disappointed with Cash Apps handling of this situation. My previous disputes have been automatically closed without proper review's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I am writing to express my deep concern and frustration regarding unauthorized transactions and security breaches on my Cash App account. I have been a victim of cellphone theft | 1 |
| State | Complaints |
|---|---|
| demonstrating a lack of thorough investigation into these fraudulent activities. Demands for XXXX XXXX. XXXX XXXX : I demand an immediate refund of all unauthorized transactions. XXXX. Proper Investigation : Conduct a thorough investigation into these fraudulent activities and security breaches. XXXX. Compensation : Provide appropriate compensation for the distress and inconvenience caused by this security lapse. XXXX. Chargeback : Initiate chargebacks for all unauthorized transactions. Supporting Evidence XXXX. I have filed a police report with the XXXX XXXX Police Department regarding the identity theft. XXXX. The transactions in question violate Cash Apps terms of service | 1 |
| Issue | Complaints |
|---|---|
| resulting in significant financial losses. I am formally requesting a thorough investigation and immediate resolution of this matter. Unauthorized Transactions The following unauthorized transactions were made using my Cash App debit card : XXXX. {$3000.00} XXXX XXXXXX/XX/year> XXXX. {$3000.00} XXXX XX/XX/year> XXXX. {$2500.00} XXXX XXXXXX/XX/year> These payments were made to XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
which clearly indicates a security breach. Inadequate Investigation I am deeply disappointed with Cash Apps handling of this situation. My previous disputes have been automatically closed without proper review has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Dear, and the most recent logged activity is Dear Cash , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which clearly indicates a security breach. Inadequate Investigation I am deeply disappointed with Cash Apps handling of this situation. My previous disputes have been automatically closed without proper review reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I am writing to express my deep concern and frustration regarding unauthorized transactions and security breaches on my Cash App account. I have been a victim of cellphone theft", and the single most common underlying issue is "resulting in significant financial losses. I am formally requesting a thorough investigation and immediate resolution of this matter. Unauthorized Transactions The following unauthorized transactions were made using my Cash App debit card : XXXX. {$3000.00} XXXX XXXXXX/XX/year> XXXX. {$3000.00} XXXX XX/XX/year> XXXX. {$2500.00} XXXX XXXXXX/XX/year> These payments were made to XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which clearly indicates a security breach. Inadequate Investigation I am deeply disappointed with Cash Apps handling of this situation. My previous disputes have been automatically closed without proper review: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
which clearly indicates a security breach. Inadequate Investigation I am deeply disappointed with Cash Apps handling of this situation. My previous disputes have been automatically closed without proper review has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
which clearly indicates a security breach. Inadequate Investigation I am deeply disappointed with Cash Apps handling of this situation. My previous disputes have been automatically closed without proper review has a 0% timely response rate to CFPB complaints.
The most common issue reported against which clearly indicates a security breach. Inadequate Investigation I am deeply disappointed with Cash Apps handling of this situation. My previous disputes have been automatically closed without proper review is "resulting in significant financial losses. I am formally requesting a thorough investigation and immediate resolution of this matter. Unauthorized Transactions The following unauthorized transactions were made using my Cash App debit card : XXXX. {$3000.00} XXXX XXXXXX/XX/year> XXXX. {$3000.00} XXXX XX/XX/year> XXXX. {$2500.00} XXXX XXXXXX/XX/year> These payments were made to XXXX XXXX" in the "I am writing to express my deep concern and frustration regarding unauthorized transactions and security breaches on my Cash App account. I have been a victim of cellphone theft" product category.
Read our methodology — how this data is sourced, computed, and verified.