Total complaints
1
Filed since Then
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows which Citibank later reversed in my XXXX statement's complaint history from CFPB public records. 1 consumers have filed complaints since Then. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Then
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How which Citibank later reversed in my XXXX statement's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was recharged for a purchase of {$2900.00} that Citibank had initially credited in the XXXX statement. It was at that time when I was also first charged interest of {$51.00}. I next made a payment of {$82.00} on XX/XX/XXXX. My XXXX statement still included the {$2900.00} as part of my balance and again interest was charged in the the amount of {$48.00}. I next made a payment on XX/XX/XXXX for the amount of {$190.00} which was the minimum balance due for the month of XXXX. I | 1 |
| State | Complaints |
|---|---|
| only for them credit the purchase again on my most recent statement. In other words | 1 |
| Issue | Complaints |
|---|---|
| filed a police report on XX/XX/XXXX with XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
which Citibank later reversed in my XXXX statement has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Then, and the most recent logged activity is Then in my, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which Citibank later reversed in my XXXX statement reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was recharged for a purchase of {$2900.00} that Citibank had initially credited in the XXXX statement. It was at that time when I was also first charged interest of {$51.00}. I next made a payment of {$82.00} on XX/XX/XXXX. My XXXX statement still included the {$2900.00} as part of my balance and again interest was charged in the the amount of {$48.00}. I next made a payment on XX/XX/XXXX for the amount of {$190.00} which was the minimum balance due for the month of XXXX. I", and the single most common underlying issue is "filed a police report on XX/XX/XXXX with XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which Citibank later reversed in my XXXX statement: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
which Citibank later reversed in my XXXX statement has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
which Citibank later reversed in my XXXX statement has a 0% timely response rate to CFPB complaints.
The most common issue reported against which Citibank later reversed in my XXXX statement is "filed a police report on XX/XX/XXXX with XXXX XXXX" in the "I was recharged for a purchase of {$2900.00} that Citibank had initially credited in the XXXX statement. It was at that time when I was also first charged interest of {$51.00}. I next made a payment of {$82.00} on XX/XX/XXXX. My XXXX statement still included the {$2900.00} as part of my balance and again interest was charged in the the amount of {$48.00}. I next made a payment on XX/XX/XXXX for the amount of {$190.00} which was the minimum balance due for the month of XXXX. I" product category.
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