Total complaints
1
Filed since More
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows which bears no relation to my typical use of the card. This glaring discrepancy should have been a clear red flag for Chase's complaint history from CFPB public records. 1 consumers have filed complaints since More. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since More
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How which bears no relation to my typical use of the card. This glaring discrepancy should have been a clear red flag for Chase's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the fraudulent transaction is entirely inconsistent with my historical spending patterns on this XXXX credit card. Since obtaining the card | 1 |
| State | Complaints |
|---|---|
| prompting a more thorough investigation into the transaction 's legitimacy. | 1 |
| Issue | Complaints |
|---|---|
| which is owned by XXXX. The fraudulent transaction | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
which bears no relation to my typical use of the card. This glaring discrepancy should have been a clear red flag for Chase has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to More, and the most recent logged activity is Moreover, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which bears no relation to my typical use of the card. This glaring discrepancy should have been a clear red flag for Chase reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the fraudulent transaction is entirely inconsistent with my historical spending patterns on this XXXX credit card. Since obtaining the card", and the single most common underlying issue is "which is owned by XXXX. The fraudulent transaction".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which bears no relation to my typical use of the card. This glaring discrepancy should have been a clear red flag for Chase: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
which bears no relation to my typical use of the card. This glaring discrepancy should have been a clear red flag for Chase has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
which bears no relation to my typical use of the card. This glaring discrepancy should have been a clear red flag for Chase has a 0% timely response rate to CFPB complaints.
The most common issue reported against which bears no relation to my typical use of the card. This glaring discrepancy should have been a clear red flag for Chase is "which is owned by XXXX. The fraudulent transaction" in the "the fraudulent transaction is entirely inconsistent with my historical spending patterns on this XXXX credit card. Since obtaining the card" product category.
Read our methodology — how this data is sourced, computed, and verified.