Total complaints
1
Filed since Afte
2026 data Public-data reference. official source
which Bank of America states that it's coming from XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX ) '' optional fee of $ XXXX/mon. Ms.XXXX XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows which Bank of America states that it's coming from XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX ) '' optional fee of $ XXXX/mon. Ms.XXXX XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Afte
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
which Bank of America states that it's coming from XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX ) '' optional fee of $ XXXX/mon. Ms.XXXX XXXX complaint mix by product
- I found 1 100.0% – 0% relief
How which Bank of America states that it's coming from XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX ) '' optional fee of $ XXXX/mon. Ms.XXXX XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I found out Bank of America is wrongfully and inappropriately applying my monthly mortgage payments towards a $ XXXX/month optional fee | 1 |
Top States
| State | Complaints |
|---|---|
| my relationship manager from Bank of America had told me many times that they would not apply my monthly mortgage payments towards the $ XXXX/mon. an optional fee as well | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| a total of 14 months or more | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About which Bank of America states that it's coming from XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX ) '' optional fee of $ XXXX/mon. Ms.XXXX XXXX
which Bank of America states that it's coming from XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX ) '' optional fee of $ XXXX/mon. Ms.XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After rese, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which Bank of America states that it's coming from XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX ) '' optional fee of $ XXXX/mon. Ms.XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I found out Bank of America is wrongfully and inappropriately applying my monthly mortgage payments towards a $ XXXX/month optional fee", and the single most common underlying issue is "a total of 14 months or more".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which Bank of America states that it's coming from XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX ) '' optional fee of $ XXXX/mon. Ms.XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does which Bank of America states that it's coming from XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX ) '' optional fee of $ XXXX/mon. Ms.XXXX XXXX have?
which Bank of America states that it's coming from XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX ) '' optional fee of $ XXXX/mon. Ms.XXXX XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does which Bank of America states that it's coming from XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX ) '' optional fee of $ XXXX/mon. Ms.XXXX XXXX respond to complaints on time?
which Bank of America states that it's coming from XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX ) '' optional fee of $ XXXX/mon. Ms.XXXX XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about which Bank of America states that it's coming from XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX ) '' optional fee of $ XXXX/mon. Ms.XXXX XXXX?
The most common issue reported against which Bank of America states that it's coming from XXXX XXXX XXXX XXXX XXXX XXXX ( XXXX ) '' optional fee of $ XXXX/mon. Ms.XXXX XXXX is "a total of 14 months or more" in the "I found out Bank of America is wrongfully and inappropriately applying my monthly mortgage payments towards a $ XXXX/month optional fee" product category.
Read our methodology — how this data is sourced, computed, and verified.
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