2026 data Public-data reference. official source

whereas I had paid everything I owed at the time I closed the account. This has negatively affected my credit. They charged off '' what they claimed I owed

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows whereas I had paid everything I owed at the time I closed the account. This has negatively affected my credit. They charged off '' what they claimed I owed's complaint history from CFPB public records. 1 consumers have filed complaints since Brie. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Brie
Since

Total complaints

1

Filed since Brie

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

whereas I had paid everything I owed at the time I closed the account. This has negatively affected my credit. They charged off '' what they claimed I owed complaint mix by product

Total complaints: 1

whereas I had paid everything I owed at the time I closed the account. This has negatively affected my credit. They charged off '' what they claimed I owed complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). an unknown: 1 complaints (100.0%), resolution 0.0% an unknown 100.0%
  • an unknown 1 100.0% 0% relief

How whereas I had paid everything I owed at the time I closed the account. This has negatively affected my credit. They charged off '' what they claimed I owed's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
an unknown and unauthorized person made multiple charges to my Citibank card on XX/XX/XXXX 1

Top States

State Complaints
and now I am being pursued by a collection agency. The incident has had a serious effect on my physical and mental health 1

Top Issues

Issue Complaints
several extremely frustrating phone conversations during which I was verbally abused 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About whereas I had paid everything I owed at the time I closed the account. This has negatively affected my credit. They charged off '' what they claimed I owed

whereas I had paid everything I owed at the time I closed the account. This has negatively affected my credit. They charged off '' what they claimed I owed has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Brie, and the most recent logged activity is Briefly, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, whereas I had paid everything I owed at the time I closed the account. This has negatively affected my credit. They charged off '' what they claimed I owed reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "an unknown and unauthorized person made multiple charges to my Citibank card on XX/XX/XXXX", and the single most common underlying issue is "several extremely frustrating phone conversations during which I was verbally abused".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating whereas I had paid everything I owed at the time I closed the account. This has negatively affected my credit. They charged off '' what they claimed I owed: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does whereas I had paid everything I owed at the time I closed the account. This has negatively affected my credit. They charged off '' what they claimed I owed have?

whereas I had paid everything I owed at the time I closed the account. This has negatively affected my credit. They charged off '' what they claimed I owed has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does whereas I had paid everything I owed at the time I closed the account. This has negatively affected my credit. They charged off '' what they claimed I owed respond to complaints on time?

whereas I had paid everything I owed at the time I closed the account. This has negatively affected my credit. They charged off '' what they claimed I owed has a 0% timely response rate to CFPB complaints.

What is the most common complaint about whereas I had paid everything I owed at the time I closed the account. This has negatively affected my credit. They charged off '' what they claimed I owed?

The most common issue reported against whereas I had paid everything I owed at the time I closed the account. This has negatively affected my credit. They charged off '' what they claimed I owed is "several extremely frustrating phone conversations during which I was verbally abused" in the "an unknown and unauthorized person made multiple charges to my Citibank card on XX/XX/XXXX" product category.

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