Total complaints
1
Filed since Upda
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows where Mohela has pursued past due and future payments. In my view's complaint history from CFPB public records. 1 consumers have filed complaints since Upda. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Upda
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How where Mohela has pursued past due and future payments. In my view's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I received XXXX emails from Mohela again indicating that I have past due amounts and upcoming payments. On XX/XX/year> | 1 |
| State | Complaints |
|---|---|
| this is approaching negligence and harassment. I would greatly appreciate it if the CFPB could assist in finally resolving this issue. | 1 |
| Issue | Complaints |
|---|---|
| I called Mohela to resolve this issue once more. It was stated that this situation is completely unacceptable by an advanced associate and that an escalated and expedited request had been submitted to discharge my balance to XXXX. I was informed that it should take XXXX business days to resolve | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
where Mohela has pursued past due and future payments. In my view has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Upda, and the most recent logged activity is Update : O, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, where Mohela has pursued past due and future payments. In my view reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received XXXX emails from Mohela again indicating that I have past due amounts and upcoming payments. On XX/XX/year>", and the single most common underlying issue is "I called Mohela to resolve this issue once more. It was stated that this situation is completely unacceptable by an advanced associate and that an escalated and expedited request had been submitted to discharge my balance to XXXX. I was informed that it should take XXXX business days to resolve".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating where Mohela has pursued past due and future payments. In my view: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
where Mohela has pursued past due and future payments. In my view has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
where Mohela has pursued past due and future payments. In my view has a 0% timely response rate to CFPB complaints.
The most common issue reported against where Mohela has pursued past due and future payments. In my view is "I called Mohela to resolve this issue once more. It was stated that this situation is completely unacceptable by an advanced associate and that an escalated and expedited request had been submitted to discharge my balance to XXXX. I was informed that it should take XXXX business days to resolve" in the "I received XXXX emails from Mohela again indicating that I have past due amounts and upcoming payments. On XX/XX/year>" product category.
Read our methodology — how this data is sourced, computed, and verified.