Total complaints
1
Filed since 2. D
2026 data Public-data reference. official source
where I had been working because of the pandemic and I had evidence of work-related communication occurring at the same time the withdrawals occurred proving my location. I disputed that the card used at the ATM was the physical card issued to me by Citibank and I also repeated to the representative that I have never knowingly shared my Citibanking card PIN with anyone and reiterated that the use of a card purported to be mine along with my PIN had been fraudulent. I requested that the transactions be re-investigated as ATM frauds
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows where I had been working because of the pandemic and I had evidence of work-related communication occurring at the same time the withdrawals occurred proving my location. I disputed that the card used at the ATM was the physical card issued to me by Citibank and I also repeated to the representative that I have never knowingly shared my Citibanking card PIN with anyone and reiterated that the use of a card purported to be mine along with my PIN had been fraudulent. I requested that the transactions be re-investigated as ATM frauds's complaint history from CFPB public records. 1 consumers have filed complaints since 2. D. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
2. D
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
where I had been working because of the pandemic and I had evidence of work-related communication occurring at the same time the withdrawals occurred proving my location. I disputed that the card used at the ATM was the physical card issued to me by Citibank and I also repeated to the representative that I have never knowingly shared my Citibanking card PIN with anyone and reiterated that the use of a card purported to be mine along with my PIN had been fraudulent. I requested that the transactions be re-investigated as ATM frauds complaint mix by product
- I requested 1 100.0% – 0% relief
How where I had been working because of the pandemic and I had evidence of work-related communication occurring at the same time the withdrawals occurred proving my location. I disputed that the card used at the ATM was the physical card issued to me by Citibank and I also repeated to the representative that I have never knowingly shared my Citibanking card PIN with anyone and reiterated that the use of a card purported to be mine along with my PIN had been fraudulent. I requested that the transactions be re-investigated as ATM frauds's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I requested that Citibank investigate the transactions as ATM electronic fraud and I provided the Citibank representative with all of the requested information to support my claim | 1 |
Top States
| State | Complaints |
|---|---|
| including review of cameras. I additionally disputed the indication that the activity was consistent with my normal banking activities and told the representative that while I frequently used my Citibanking ATM card with PIN for debit purchases | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| was not present at and did not authorize the transactions in question and that use of a card with my PIN would have to mean that my credentials had been stolen as some unknown point - in response | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About where I had been working because of the pandemic and I had evidence of work-related communication occurring at the same time the withdrawals occurred proving my location. I disputed that the card used at the ATM was the physical card issued to me by Citibank and I also repeated to the representative that I have never knowingly shared my Citibanking card PIN with anyone and reiterated that the use of a card purported to be mine along with my PIN had been fraudulent. I requested that the transactions be re-investigated as ATM frauds
where I had been working because of the pandemic and I had evidence of work-related communication occurring at the same time the withdrawals occurred proving my location. I disputed that the card used at the ATM was the physical card issued to me by Citibank and I also repeated to the representative that I have never knowingly shared my Citibanking card PIN with anyone and reiterated that the use of a card purported to be mine along with my PIN had been fraudulent. I requested that the transactions be re-investigated as ATM frauds has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2. D, and the most recent logged activity is 2. During , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, where I had been working because of the pandemic and I had evidence of work-related communication occurring at the same time the withdrawals occurred proving my location. I disputed that the card used at the ATM was the physical card issued to me by Citibank and I also repeated to the representative that I have never knowingly shared my Citibanking card PIN with anyone and reiterated that the use of a card purported to be mine along with my PIN had been fraudulent. I requested that the transactions be re-investigated as ATM frauds reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I requested that Citibank investigate the transactions as ATM electronic fraud and I provided the Citibank representative with all of the requested information to support my claim", and the single most common underlying issue is "was not present at and did not authorize the transactions in question and that use of a card with my PIN would have to mean that my credentials had been stolen as some unknown point - in response".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating where I had been working because of the pandemic and I had evidence of work-related communication occurring at the same time the withdrawals occurred proving my location. I disputed that the card used at the ATM was the physical card issued to me by Citibank and I also repeated to the representative that I have never knowingly shared my Citibanking card PIN with anyone and reiterated that the use of a card purported to be mine along with my PIN had been fraudulent. I requested that the transactions be re-investigated as ATM frauds: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does where I had been working because of the pandemic and I had evidence of work-related communication occurring at the same time the withdrawals occurred proving my location. I disputed that the card used at the ATM was the physical card issued to me by Citibank and I also repeated to the representative that I have never knowingly shared my Citibanking card PIN with anyone and reiterated that the use of a card purported to be mine along with my PIN had been fraudulent. I requested that the transactions be re-investigated as ATM frauds have?
where I had been working because of the pandemic and I had evidence of work-related communication occurring at the same time the withdrawals occurred proving my location. I disputed that the card used at the ATM was the physical card issued to me by Citibank and I also repeated to the representative that I have never knowingly shared my Citibanking card PIN with anyone and reiterated that the use of a card purported to be mine along with my PIN had been fraudulent. I requested that the transactions be re-investigated as ATM frauds has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does where I had been working because of the pandemic and I had evidence of work-related communication occurring at the same time the withdrawals occurred proving my location. I disputed that the card used at the ATM was the physical card issued to me by Citibank and I also repeated to the representative that I have never knowingly shared my Citibanking card PIN with anyone and reiterated that the use of a card purported to be mine along with my PIN had been fraudulent. I requested that the transactions be re-investigated as ATM frauds respond to complaints on time?
where I had been working because of the pandemic and I had evidence of work-related communication occurring at the same time the withdrawals occurred proving my location. I disputed that the card used at the ATM was the physical card issued to me by Citibank and I also repeated to the representative that I have never knowingly shared my Citibanking card PIN with anyone and reiterated that the use of a card purported to be mine along with my PIN had been fraudulent. I requested that the transactions be re-investigated as ATM frauds has a 0% timely response rate to CFPB complaints.
What is the most common complaint about where I had been working because of the pandemic and I had evidence of work-related communication occurring at the same time the withdrawals occurred proving my location. I disputed that the card used at the ATM was the physical card issued to me by Citibank and I also repeated to the representative that I have never knowingly shared my Citibanking card PIN with anyone and reiterated that the use of a card purported to be mine along with my PIN had been fraudulent. I requested that the transactions be re-investigated as ATM frauds?
The most common issue reported against where I had been working because of the pandemic and I had evidence of work-related communication occurring at the same time the withdrawals occurred proving my location. I disputed that the card used at the ATM was the physical card issued to me by Citibank and I also repeated to the representative that I have never knowingly shared my Citibanking card PIN with anyone and reiterated that the use of a card purported to be mine along with my PIN had been fraudulent. I requested that the transactions be re-investigated as ATM frauds is "was not present at and did not authorize the transactions in question and that use of a card with my PIN would have to mean that my credentials had been stolen as some unknown point - in response" in the "I requested that Citibank investigate the transactions as ATM electronic fraud and I provided the Citibank representative with all of the requested information to support my claim" product category.
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