Total complaints
1
Filed since On M
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows where he located the van parked in the rear lot where an employee had left it. The key was found in the back of a desk by the Lease Manager who then tried to start the van. Due to it being left in the rear of the building for months it had a dead battery and some flat tires. The tow truck loaded it up and took it away. The Lease Manager's complaint history from CFPB public records. 1 consumers have filed complaints since On M. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On M
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How where he located the van parked in the rear lot where an employee had left it. The key was found in the back of a desk by the Lease Manager who then tried to start the van. Due to it being left in the rear of the building for months it had a dead battery and some flat tires. The tow truck loaded it up and took it away. The Lease Manager's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I returned our leased XXXX XXXX XXXX XXXX to XXXX XXXX XXXX XXXX XXXX XXXX at the XXXX XXXX. Our lease ended on XX/XX/XXXX with a mileage limit of XXXX miles. I returned our vehicle a day early and under the mileage limit. Unfortunately | 1 |
| State | Complaints |
|---|---|
| XXXX XXXX ( XXXX ) | 1 |
| Issue | Complaints |
|---|---|
| I took 2 photos of the van. One photo is a time-stamped picture of the vehicle in XXXX XXXX XXXX parking lot showing the date of return ( XX/XX/XXXX ). The other is an interior shot of the van from the parking lot showing the mileage of approximately XXXX miles | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
where he located the van parked in the rear lot where an employee had left it. The key was found in the back of a desk by the Lease Manager who then tried to start the van. Due to it being left in the rear of the building for months it had a dead battery and some flat tires. The tow truck loaded it up and took it away. The Lease Manager has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On M, and the most recent logged activity is On Monday , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, where he located the van parked in the rear lot where an employee had left it. The key was found in the back of a desk by the Lease Manager who then tried to start the van. Due to it being left in the rear of the building for months it had a dead battery and some flat tires. The tow truck loaded it up and took it away. The Lease Manager reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I returned our leased XXXX XXXX XXXX XXXX to XXXX XXXX XXXX XXXX XXXX XXXX at the XXXX XXXX. Our lease ended on XX/XX/XXXX with a mileage limit of XXXX miles. I returned our vehicle a day early and under the mileage limit. Unfortunately", and the single most common underlying issue is "I took 2 photos of the van. One photo is a time-stamped picture of the vehicle in XXXX XXXX XXXX parking lot showing the date of return ( XX/XX/XXXX ). The other is an interior shot of the van from the parking lot showing the mileage of approximately XXXX miles".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating where he located the van parked in the rear lot where an employee had left it. The key was found in the back of a desk by the Lease Manager who then tried to start the van. Due to it being left in the rear of the building for months it had a dead battery and some flat tires. The tow truck loaded it up and took it away. The Lease Manager: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
where he located the van parked in the rear lot where an employee had left it. The key was found in the back of a desk by the Lease Manager who then tried to start the van. Due to it being left in the rear of the building for months it had a dead battery and some flat tires. The tow truck loaded it up and took it away. The Lease Manager has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
where he located the van parked in the rear lot where an employee had left it. The key was found in the back of a desk by the Lease Manager who then tried to start the van. Due to it being left in the rear of the building for months it had a dead battery and some flat tires. The tow truck loaded it up and took it away. The Lease Manager has a 0% timely response rate to CFPB complaints.
The most common issue reported against where he located the van parked in the rear lot where an employee had left it. The key was found in the back of a desk by the Lease Manager who then tried to start the van. Due to it being left in the rear of the building for months it had a dead battery and some flat tires. The tow truck loaded it up and took it away. The Lease Manager is "I took 2 photos of the van. One photo is a time-stamped picture of the vehicle in XXXX XXXX XXXX parking lot showing the date of return ( XX/XX/XXXX ). The other is an interior shot of the van from the parking lot showing the mileage of approximately XXXX miles" in the "I returned our leased XXXX XXXX XXXX XXXX to XXXX XXXX XXXX XXXX XXXX XXXX at the XXXX XXXX. Our lease ended on XX/XX/XXXX with a mileage limit of XXXX miles. I returned our vehicle a day early and under the mileage limit. Unfortunately" product category.
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