Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows where FCC received this information and that I spoke with XXXX XXXX. XXXX begins to read off a Financial Responsibility '' word for word and said I signed to be responsible for any balances that was signed and dated back in XXXX. I informed XXXX the account that FCC is attempting is dated for DOS in XXXX. XXXX immediately interjected and informed XXXX she spoke with XXXX at FCC and that my account is to be closed and reopened under the liable party. XXXX responded that he would follow up with XXXX and take care of it. XXXX stated she would send written correspondence confirming the error and should not be on my credit report at all. XXXX XXXX billing department XXXX XXXX and XXXX were extremely helpful and professional. FCC is extremely unprofessional's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How where FCC received this information and that I spoke with XXXX XXXX. XXXX begins to read off a Financial Responsibility '' word for word and said I signed to be responsible for any balances that was signed and dated back in XXXX. I informed XXXX the account that FCC is attempting is dated for DOS in XXXX. XXXX immediately interjected and informed XXXX she spoke with XXXX at FCC and that my account is to be closed and reopened under the liable party. XXXX responded that he would follow up with XXXX and take care of it. XXXX stated she would send written correspondence confirming the error and should not be on my credit report at all. XXXX XXXX billing department XXXX XXXX and XXXX were extremely helpful and professional. FCC is extremely unprofessional's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I cant pay or be responsible for a debt I never received or had the opportunity to pay. The proof FCC provided also clearly stated that as well. XXXX stated that I was the guarantor of the account and it was provided by the original creditor. I informed him multiple times it is incorrect and this account should not and will not be on my account. Again with XXXX insisting payment. I informed XXXX that I would not pay a bill that has not properly validated and receive written correspondence verifying the account will not appear on my credit report. XXXX stated he could not guarantee that but the account isnt currently on there and again insisted I make payment. I informed XXXX I would contact XXXX XXXX about the account and would call back once I confirmed validity of account. XXXX informed me that he would be in training and if he didnt answer to contact XXXX. XXXX provided me with his direct line ( XXXX ) and provided me with XXXX direct line ( XXXX ). I then called XXXX XXXX billing department ( XXXX ) and spoke with XXXX XXXX to verify DOS and statement details. XXXX XXXX verified that ALL statements were sent to responsible party address that was listed as the subscriber and as guarantor. XXXX XXXX verified the outstanding balances were sent to FCC in an attempt to collect with person responsible as subscriber and as the guarantor. Once XXXX XXXX verified all the information | 1 |
| State | Complaints |
|---|---|
| rude and dishonest. For a collection agency to pull old information and state it was confirmed by original creditor when it was not is wrong. | 1 |
| Issue | Complaints |
|---|---|
| uh huh ''. I responded back with | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
where FCC received this information and that I spoke with XXXX XXXX. XXXX begins to read off a Financial Responsibility '' word for word and said I signed to be responsible for any balances that was signed and dated back in XXXX. I informed XXXX the account that FCC is attempting is dated for DOS in XXXX. XXXX immediately interjected and informed XXXX she spoke with XXXX at FCC and that my account is to be closed and reopened under the liable party. XXXX responded that he would follow up with XXXX and take care of it. XXXX stated she would send written correspondence confirming the error and should not be on my credit report at all. XXXX XXXX billing department XXXX XXXX and XXXX were extremely helpful and professional. FCC is extremely unprofessional has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX state, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, where FCC received this information and that I spoke with XXXX XXXX. XXXX begins to read off a Financial Responsibility '' word for word and said I signed to be responsible for any balances that was signed and dated back in XXXX. I informed XXXX the account that FCC is attempting is dated for DOS in XXXX. XXXX immediately interjected and informed XXXX she spoke with XXXX at FCC and that my account is to be closed and reopened under the liable party. XXXX responded that he would follow up with XXXX and take care of it. XXXX stated she would send written correspondence confirming the error and should not be on my credit report at all. XXXX XXXX billing department XXXX XXXX and XXXX were extremely helpful and professional. FCC is extremely unprofessional reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I cant pay or be responsible for a debt I never received or had the opportunity to pay. The proof FCC provided also clearly stated that as well. XXXX stated that I was the guarantor of the account and it was provided by the original creditor. I informed him multiple times it is incorrect and this account should not and will not be on my account. Again with XXXX insisting payment. I informed XXXX that I would not pay a bill that has not properly validated and receive written correspondence verifying the account will not appear on my credit report. XXXX stated he could not guarantee that but the account isnt currently on there and again insisted I make payment. I informed XXXX I would contact XXXX XXXX about the account and would call back once I confirmed validity of account. XXXX informed me that he would be in training and if he didnt answer to contact XXXX. XXXX provided me with his direct line ( XXXX ) and provided me with XXXX direct line ( XXXX ). I then called XXXX XXXX billing department ( XXXX ) and spoke with XXXX XXXX to verify DOS and statement details. XXXX XXXX verified that ALL statements were sent to responsible party address that was listed as the subscriber and as guarantor. XXXX XXXX verified the outstanding balances were sent to FCC in an attempt to collect with person responsible as subscriber and as the guarantor. Once XXXX XXXX verified all the information", and the single most common underlying issue is "uh huh ''. I responded back with".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating where FCC received this information and that I spoke with XXXX XXXX. XXXX begins to read off a Financial Responsibility '' word for word and said I signed to be responsible for any balances that was signed and dated back in XXXX. I informed XXXX the account that FCC is attempting is dated for DOS in XXXX. XXXX immediately interjected and informed XXXX she spoke with XXXX at FCC and that my account is to be closed and reopened under the liable party. XXXX responded that he would follow up with XXXX and take care of it. XXXX stated she would send written correspondence confirming the error and should not be on my credit report at all. XXXX XXXX billing department XXXX XXXX and XXXX were extremely helpful and professional. FCC is extremely unprofessional: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
where FCC received this information and that I spoke with XXXX XXXX. XXXX begins to read off a Financial Responsibility '' word for word and said I signed to be responsible for any balances that was signed and dated back in XXXX. I informed XXXX the account that FCC is attempting is dated for DOS in XXXX. XXXX immediately interjected and informed XXXX she spoke with XXXX at FCC and that my account is to be closed and reopened under the liable party. XXXX responded that he would follow up with XXXX and take care of it. XXXX stated she would send written correspondence confirming the error and should not be on my credit report at all. XXXX XXXX billing department XXXX XXXX and XXXX were extremely helpful and professional. FCC is extremely unprofessional has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
where FCC received this information and that I spoke with XXXX XXXX. XXXX begins to read off a Financial Responsibility '' word for word and said I signed to be responsible for any balances that was signed and dated back in XXXX. I informed XXXX the account that FCC is attempting is dated for DOS in XXXX. XXXX immediately interjected and informed XXXX she spoke with XXXX at FCC and that my account is to be closed and reopened under the liable party. XXXX responded that he would follow up with XXXX and take care of it. XXXX stated she would send written correspondence confirming the error and should not be on my credit report at all. XXXX XXXX billing department XXXX XXXX and XXXX were extremely helpful and professional. FCC is extremely unprofessional has a 0% timely response rate to CFPB complaints.
The most common issue reported against where FCC received this information and that I spoke with XXXX XXXX. XXXX begins to read off a Financial Responsibility '' word for word and said I signed to be responsible for any balances that was signed and dated back in XXXX. I informed XXXX the account that FCC is attempting is dated for DOS in XXXX. XXXX immediately interjected and informed XXXX she spoke with XXXX at FCC and that my account is to be closed and reopened under the liable party. XXXX responded that he would follow up with XXXX and take care of it. XXXX stated she would send written correspondence confirming the error and should not be on my credit report at all. XXXX XXXX billing department XXXX XXXX and XXXX were extremely helpful and professional. FCC is extremely unprofessional is "uh huh ''. I responded back with" in the "I cant pay or be responsible for a debt I never received or had the opportunity to pay. The proof FCC provided also clearly stated that as well. XXXX stated that I was the guarantor of the account and it was provided by the original creditor. I informed him multiple times it is incorrect and this account should not and will not be on my account. Again with XXXX insisting payment. I informed XXXX that I would not pay a bill that has not properly validated and receive written correspondence verifying the account will not appear on my credit report. XXXX stated he could not guarantee that but the account isnt currently on there and again insisted I make payment. I informed XXXX I would contact XXXX XXXX about the account and would call back once I confirmed validity of account. XXXX informed me that he would be in training and if he didnt answer to contact XXXX. XXXX provided me with his direct line ( XXXX ) and provided me with XXXX direct line ( XXXX ). I then called XXXX XXXX billing department ( XXXX ) and spoke with XXXX XXXX to verify DOS and statement details. XXXX XXXX verified that ALL statements were sent to responsible party address that was listed as the subscriber and as guarantor. XXXX XXXX verified the outstanding balances were sent to FCC in an attempt to collect with person responsible as subscriber and as the guarantor. Once XXXX XXXX verified all the information" product category.
Read our methodology — how this data is sourced, computed, and verified.