Total complaints
5
Filed since Date
5 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
5 consumer complaints filed with the CFPB
This profile shows when were the goods received's complaint history from CFPB public records. 5 consumers have filed complaints since Date. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
5
Filed since Date
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How when were the goods received's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and that there is some contractual obligation which is binding on me to pay it. I request that you stop contacting me by telephone and restrict your contact with me to writing only | 4 |
| please refer to 15 U.S. Code 1692g - Validation of debts. So let it be known that I am requesting full validation of this debt. I am requesting proof that I am indeed the party you are asking to pay this debt and that there is some contractual obligation which is binding on me to pay it. I request that you stop contacting me by telephone and restrict your contact with me to writing only | 1 |
| State | Complaints |
|---|---|
| etc. ) for the entire amount you say I owe obtained directly from the Original Creditor. | 3 |
| etc. ) for the entire amount you say I owe obtaineddirectly from the Original Creditor. | 2 |
| Issue | Complaints |
|---|---|
| here is a list of the required documentation : Complete payment history | 5 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
when were the goods received has accumulated 5 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Date, and the most recent logged activity is I'm sure y, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, when were the goods received reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and that there is some contractual obligation which is binding on me to pay it. I request that you stop contacting me by telephone and restrict your contact with me to writing only", and the single most common underlying issue is "here is a list of the required documentation : Complete payment history".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating when were the goods received: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
when were the goods received has received 5 consumer complaints filed with the Consumer Financial Protection Bureau.
when were the goods received has a 0% timely response rate to CFPB complaints.
The most common issue reported against when were the goods received is "here is a list of the required documentation : Complete payment history" in the "and that there is some contractual obligation which is binding on me to pay it. I request that you stop contacting me by telephone and restrict your contact with me to writing only" product category.
Read our methodology — how this data is sourced, computed, and verified.