Total complaints
1
Filed since I as
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows when were the codes entered's complaint history from CFPB public records. 1 consumers have filed complaints since I as. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I as
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How when were the codes entered's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they refused. I called the fraud department again on XX/XX/XXXX at XXXXXXXX XXXX PST and spoke to XXXX XXXX asking for more details about the investigation they did and what proof they have that these transactions were done from my phone. She confirmed that these were done from my phone ( I was at work and my phone was with me during the time of the transaction | 1 |
| State | Complaints |
|---|---|
| she said it will be mailed to me. | 1 |
| Issue | Complaints |
|---|---|
| she also said that the bank sent text messages ( which I didnt receive ) with a verification code to confirm the transaction and when it was verified | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
when were the codes entered has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I as, and the most recent logged activity is I asked to, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, when were the codes entered reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they refused. I called the fraud department again on XX/XX/XXXX at XXXXXXXX XXXX PST and spoke to XXXX XXXX asking for more details about the investigation they did and what proof they have that these transactions were done from my phone. She confirmed that these were done from my phone ( I was at work and my phone was with me during the time of the transaction", and the single most common underlying issue is "she also said that the bank sent text messages ( which I didnt receive ) with a verification code to confirm the transaction and when it was verified".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating when were the codes entered: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
when were the codes entered has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
when were the codes entered has a 0% timely response rate to CFPB complaints.
The most common issue reported against when were the codes entered is "she also said that the bank sent text messages ( which I didnt receive ) with a verification code to confirm the transaction and when it was verified" in the "they refused. I called the fraud department again on XX/XX/XXXX at XXXXXXXX XXXX PST and spoke to XXXX XXXX asking for more details about the investigation they did and what proof they have that these transactions were done from my phone. She confirmed that these were done from my phone ( I was at work and my phone was with me during the time of the transaction" product category.
Read our methodology — how this data is sourced, computed, and verified.