2026 data Public-data reference. official source

when they notified me that I had a balance on the credit card. This tells me that something happened between XXXX and XXXX

4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

4 consumer complaints filed with the CFPB

This profile shows when they notified me that I had a balance on the credit card. This tells me that something happened between XXXX and XXXX's complaint history from CFPB public records. 4 consumers have filed complaints since This. The company has a 0% timely response rate and has provided relief in 0% of cases.

4
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
This
Since

Total complaints

4

Filed since This

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

when they notified me that I had a balance on the credit card. This tells me that something happened between XXXX and XXXX complaint mix by product

Total complaints: 4

when they notified me that I had a balance on the credit card. This tells me that something happened between XXXX and XXXX complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 4 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I found: 4 complaints (100.0%), resolution 0.0% I found 100.0%
  • I found 4 100.0% 0% relief

How when they notified me that I had a balance on the credit card. This tells me that something happened between XXXX and XXXX's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I found that I used an older account to purchase a book on XX/XX/XXXX for {$66.00} 4

Top States

State Complaints
where they stopped sending out monthly statement information. 4

Top Issues

Issue Complaints
so I had no reason to believe that I owed any money. XXXX XXXX XXXX also failed to send me information about accruing a late fees and missed payments. No emails 2
so I had no reason to believe that I owed any money. XXXX XXXX XXXXXXXX also failed to send me information about accruing a late fees and missed payments. No emails 1
so I had no reason to believe that I owed any money. Bank of America also failed to send me information about accruing a late fees and missed payments. No emails 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About when they notified me that I had a balance on the credit card. This tells me that something happened between XXXX and XXXX

when they notified me that I had a balance on the credit card. This tells me that something happened between XXXX and XXXX has accumulated 4 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is This was m, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, when they notified me that I had a balance on the credit card. This tells me that something happened between XXXX and XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I found that I used an older account to purchase a book on XX/XX/XXXX for {$66.00}", and the single most common underlying issue is "so I had no reason to believe that I owed any money. XXXX XXXX XXXX also failed to send me information about accruing a late fees and missed payments. No emails".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating when they notified me that I had a balance on the credit card. This tells me that something happened between XXXX and XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does when they notified me that I had a balance on the credit card. This tells me that something happened between XXXX and XXXX have?

when they notified me that I had a balance on the credit card. This tells me that something happened between XXXX and XXXX has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.

Does when they notified me that I had a balance on the credit card. This tells me that something happened between XXXX and XXXX respond to complaints on time?

when they notified me that I had a balance on the credit card. This tells me that something happened between XXXX and XXXX has a 0% timely response rate to CFPB complaints.

What is the most common complaint about when they notified me that I had a balance on the credit card. This tells me that something happened between XXXX and XXXX?

The most common issue reported against when they notified me that I had a balance on the credit card. This tells me that something happened between XXXX and XXXX is "so I had no reason to believe that I owed any money. XXXX XXXX XXXX also failed to send me information about accruing a late fees and missed payments. No emails" in the "I found that I used an older account to purchase a book on XX/XX/XXXX for {$66.00}" product category.

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