Total complaints
10
Filed since Here
2026 data Public-data reference. official source
when in fact
10 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
10 consumer complaints filed with the CFPB
This profile shows when in fact's complaint history from CFPB public records. 10 consumers have filed complaints since Here. The company has a 0% timely response rate and has provided relief in 0% of cases.
10
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
5
States Active
Here
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
when in fact complaint mix by product
- investment property 6 60.0% – 0% relief
- XXXX 1 10.0% – 0% relief
- on the 1 10.0% – 0% relief
- but no 1 10.0% – 0% relief
- which they 1 10.0% – 0% relief
How when in fact's 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| investment property | 6 |
| XXXX | 1 |
| on the XXXX of XXXX | 1 |
| but no supporting evidence has been provided showing that I opened or used this account. There is no signed application | 1 |
| which they told me today they have a record of me calling them about this same issue ) : Thank you for your email. Your parcel # XXXX has not changed. XXXX # XXXX is an escape assessment attached to your parcel. It represents the taxable value of {$650000.00}. Your XXXX annual secured tax bill still reflects the previous owners lower Proposition 13 value of {$160000.00}. These values combined with your supplemental bill # XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| the submitted application used to open the account | 6 |
| she did not. | 1 |
| the dispute should be between the vendor and me. XXXX should have cut off the vendor when I requested and let the vendor come to me with any complaint.,,JPMORGAN CHASE & CO.,NJ,07728,Older American,Consent provided,Web,2017-10-06,Closed with explanation,Yes,N/A,2689068 | 1 |
| no proof exists to support that claim. The reporting of this account is unlawful and must be removed immediately to comply with federal law. | 1 |
| over XXXX XXXX are still owed ( see attachments ). As a result of SPS not paying my property taxes | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| or obligations fully guaranteed as to timely payment by | 6 |
| XXXX. When the title company for buyer found out that Bank of America has a lien on the house | 1 |
| on XXXX XXXX | 1 |
| and no billing statements connecting me to it. Reporting such an account without proof of ownership directly violates FCRA 607 ( b ) and 609 | 1 |
| brings your total taxable assessment value to {>= $1 | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About when in fact
when in fact has accumulated 10 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 9 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Here, and the most recent logged activity is XXXX XXXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, when in fact reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "investment property", and the single most common underlying issue is "or obligations fully guaranteed as to timely payment by".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating when in fact: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does when in fact have?
when in fact has received 10 consumer complaints filed with the Consumer Financial Protection Bureau.
Does when in fact respond to complaints on time?
when in fact has a 0% timely response rate to CFPB complaints.
What is the most common complaint about when in fact?
The most common issue reported against when in fact is "or obligations fully guaranteed as to timely payment by" in the "investment property" product category.
Read our methodology — how this data is sourced, computed, and verified.
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