Total complaints
1
Filed since Sant
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows when I went in XXXX XXXX to make my payment's complaint history from CFPB public records. 1 consumers have filed complaints since Sant. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Sant
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How when I went in XXXX XXXX to make my payment's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| this is a recorded call. We live in a digital World every action on the computer system is recorded. Nothing occurs without the ability to verify. Santander wants people to believe no record exists because they do not want to show what I claim true. I had a payment arrangement with Santander staff in XXXX XXXX. In XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| as agreed to in XXXX XXXX | 1 |
| Issue | Complaints |
|---|---|
| so that I would not know Santander began repossession actions | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
when I went in XXXX XXXX to make my payment has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Sant, and the most recent logged activity is Santander , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, when I went in XXXX XXXX to make my payment reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "this is a recorded call. We live in a digital World every action on the computer system is recorded. Nothing occurs without the ability to verify. Santander wants people to believe no record exists because they do not want to show what I claim true. I had a payment arrangement with Santander staff in XXXX XXXX. In XXXX XXXX", and the single most common underlying issue is "so that I would not know Santander began repossession actions".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating when I went in XXXX XXXX to make my payment: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
when I went in XXXX XXXX to make my payment has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
when I went in XXXX XXXX to make my payment has a 0% timely response rate to CFPB complaints.
The most common issue reported against when I went in XXXX XXXX to make my payment is "so that I would not know Santander began repossession actions" in the "this is a recorded call. We live in a digital World every action on the computer system is recorded. Nothing occurs without the ability to verify. Santander wants people to believe no record exists because they do not want to show what I claim true. I had a payment arrangement with Santander staff in XXXX XXXX. In XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.