Total complaints
1
Filed since I ha
2026 data Public-data reference. official source
when I'm able to get through the phone line- it usually takes over an hour to reach an agent
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows when I'm able to get through the phone line- it usually takes over an hour to reach an agent's complaint history from CFPB public records. 1 consumers have filed complaints since I ha. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I ha
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
when I'm able to get through the phone line- it usually takes over an hour to reach an agent complaint mix by product
- using their 1 100.0% – 0% relief
How when I'm able to get through the phone line- it usually takes over an hour to reach an agent's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| using their chat portal | 1 |
Top States
| State | Complaints |
|---|---|
| and I don't have that kind of time in the day ).,Company believes it acted appropriately as authorized by contract or law,MOHELA,IA,527XX,,Consent provided,Web,2023-12-22,Closed with explanation,Yes,N/A,8048435 | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and phone line. Most of the time | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About when I'm able to get through the phone line- it usually takes over an hour to reach an agent
when I'm able to get through the phone line- it usually takes over an hour to reach an agent has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ha, and the most recent logged activity is I have bee, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, when I'm able to get through the phone line- it usually takes over an hour to reach an agent reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "using their chat portal", and the single most common underlying issue is "and phone line. Most of the time".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating when I'm able to get through the phone line- it usually takes over an hour to reach an agent: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does when I'm able to get through the phone line- it usually takes over an hour to reach an agent have?
when I'm able to get through the phone line- it usually takes over an hour to reach an agent has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does when I'm able to get through the phone line- it usually takes over an hour to reach an agent respond to complaints on time?
when I'm able to get through the phone line- it usually takes over an hour to reach an agent has a 0% timely response rate to CFPB complaints.
What is the most common complaint about when I'm able to get through the phone line- it usually takes over an hour to reach an agent?
The most common issue reported against when I'm able to get through the phone line- it usually takes over an hour to reach an agent is "and phone line. Most of the time" in the "using their chat portal" product category.
Read our methodology — how this data is sourced, computed, and verified.
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