Total complaints
1
Filed since What
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows when admitting they had read my e-mail and assigned someone to the case's complaint history from CFPB public records. 1 consumers have filed complaints since What. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since What
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How when admitting they had read my e-mail and assigned someone to the case's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| she deleted the whole case. Since nobody from Citi Bank followed up | 1 |
| State | Complaints |
|---|---|
| should have given me a Case Number. The fact that they did not do so makes it abundantly clear that these criminals had no intention of ever working on this case. I then asked XXXX | 1 |
| Issue | Complaints |
|---|---|
| I contacted Citi again on XX/XX/XXXX. Multiple employees | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
when admitting they had read my e-mail and assigned someone to the case has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to What, and the most recent logged activity is What did s, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, when admitting they had read my e-mail and assigned someone to the case reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "she deleted the whole case. Since nobody from Citi Bank followed up", and the single most common underlying issue is "I contacted Citi again on XX/XX/XXXX. Multiple employees".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating when admitting they had read my e-mail and assigned someone to the case: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
when admitting they had read my e-mail and assigned someone to the case has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
when admitting they had read my e-mail and assigned someone to the case has a 0% timely response rate to CFPB complaints.
The most common issue reported against when admitting they had read my e-mail and assigned someone to the case is "I contacted Citi again on XX/XX/XXXX. Multiple employees" in the "she deleted the whole case. Since nobody from Citi Bank followed up" product category.
Read our methodology — how this data is sourced, computed, and verified.