2026 data Public-data reference. official source

when according to their own records

3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

3 consumer complaints filed with the CFPB

This profile shows when according to their own records's complaint history from CFPB public records. 3 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.

3
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
Afte
Since

Total complaints

3

Filed since Afte

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

when according to their own records complaint mix by product

Total complaints: 3

when according to their own records complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 3 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I asked: 1 complaints (33.3%), resolution 0.0% I asked 33.3% I asked: 1 complaints (33.3%), resolution 0.0% I asked 33.3% I asked: 1 complaints (33.3%), resolution 0.0% I asked 33.3%
  • I asked 1 33.3% 0% relief
  • I asked 1 33.3% 0% relief
  • I asked 1 33.3% 0% relief

How when according to their own records's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I asked Equifax how it would be possible for me to owe money for an alleged military households good move that took place two years and seven months after I had already XXXX from the military 1
I asked XXXX how it would be possible for me to owe money for an alleged military households good move that took place two years and seven months after I had already separated from the military 1
I asked TransUnion how it would be possible for me to owe money for an alleged military households good move that took place two years and seven months after I had already XXXX XXXX the military 1

Top States

State Complaints
they have my mailing address documented as the Home of Record Address in XXXXXXXX XXXX XXXX ? Not only does this clearly indicate that the debt DFAS is alleging I owe not valid 2
they have my mailing address documented as the Home of Record Address in XXXX XXXX XXXX ? Not only does this clearly indicate that the debt DFAS is alleging I owe not valid 1

Top Issues

Issue Complaints
according to their own records 3

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About when according to their own records

when according to their own records has accumulated 3 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After poin, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, when according to their own records reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I asked Equifax how it would be possible for me to owe money for an alleged military households good move that took place two years and seven months after I had already XXXX from the military", and the single most common underlying issue is "according to their own records".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating when according to their own records: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does when according to their own records have?

when according to their own records has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.

Does when according to their own records respond to complaints on time?

when according to their own records has a 0% timely response rate to CFPB complaints.

What is the most common complaint about when according to their own records?

The most common issue reported against when according to their own records is "according to their own records" in the "I asked Equifax how it would be possible for me to owe money for an alleged military households good move that took place two years and seven months after I had already XXXX from the military" product category.

Related