Total complaints
3
Filed since Afte
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows when according to their own records's complaint history from CFPB public records. 3 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
3
Filed since Afte
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How when according to their own records's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I asked Equifax how it would be possible for me to owe money for an alleged military households good move that took place two years and seven months after I had already XXXX from the military | 1 |
| I asked XXXX how it would be possible for me to owe money for an alleged military households good move that took place two years and seven months after I had already separated from the military | 1 |
| I asked TransUnion how it would be possible for me to owe money for an alleged military households good move that took place two years and seven months after I had already XXXX XXXX the military | 1 |
| State | Complaints |
|---|---|
| they have my mailing address documented as the Home of Record Address in XXXXXXXX XXXX XXXX ? Not only does this clearly indicate that the debt DFAS is alleging I owe not valid | 2 |
| they have my mailing address documented as the Home of Record Address in XXXX XXXX XXXX ? Not only does this clearly indicate that the debt DFAS is alleging I owe not valid | 1 |
| Issue | Complaints |
|---|---|
| according to their own records | 3 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
when according to their own records has accumulated 3 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After poin, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, when according to their own records reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I asked Equifax how it would be possible for me to owe money for an alleged military households good move that took place two years and seven months after I had already XXXX from the military", and the single most common underlying issue is "according to their own records".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating when according to their own records: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
when according to their own records has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
when according to their own records has a 0% timely response rate to CFPB complaints.
The most common issue reported against when according to their own records is "according to their own records" in the "I asked Equifax how it would be possible for me to owe money for an alleged military households good move that took place two years and seven months after I had already XXXX from the military" product category.
Read our methodology — how this data is sourced, computed, and verified.